"In this fascinating (and often hilarious) account, Tony explains how he turns his beliefs into actions that really do deliver happiness."
Gretchen Rubin, author of The Happiness Project
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Description
Delivering Happiness: A Path to Profits, Passion, and PurposePay brand new employees $2,000 to quit Make customer service the responsibility of the entire company not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion
Pay brand-new employees $2,000 to quit
Make customer service the responsibility of the entire company-not just a department
Focus on company culture as the #1 priority
Apply research from the science of happiness to running a business
Help employees grow-both personally and professionally
Seek to change the world
Oh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller
ABOUT THE AUTHOR:
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.
Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
REVIEWS:
"This book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical."
Tim Ferriss, #1 New York Times bestselling author of The 4-Hour Workweek
Tim Ferriss, #1 New York Times bestselling author of The 4-Hour Workweek
"In DELIVERING HAPPINESS, Tony reveals the secret to his success at such a young age: leadership in culture and happiness."
Lance Armstrong
Lance Armstrong
"Tony Hsieh is a wise guy. Sincerely. He's one of the wisest and most thoughtful business leaders of the modern age. This insightful book isn't just an enjoyable read. It's a wonderful instruction manual for how 21st century companies create value and happiness at the same time."
Chip Conley, Fanound and CEO of Joie de Vivre and Author of PEAK: HOw Great COmpanies Get Their Mojo from Maslow
Chip Conley, Fanound and CEO of Joie de Vivre and Author of PEAK: HOw Great COmpanies Get Their Mojo from Maslow
"This book could start a revolution!"
Marshall Goldsmith, author of MOJO: How to Get It, How to Keep It, How to Get It Back If You Lose It
Marshall Goldsmith, author of MOJO: How to Get It, How to Keep It, How to Get It Back If You Lose It
"This book illustrates so many of Zappos' core values: it's open and honest, passionate and humble, fun and a little weird. Even if you don't care about business, technology, or shoes, you'll be drawn in by this American tale of how hard work, laziness, talent and failure blend together to create an extraordinary life."
Jonathon Haidt, author of THE HAPPINESS HYPOTHESIS: Finding Modern Truth in Ancient Wisdom
Jonathon Haidt, author of THE HAPPINESS HYPOTHESIS: Finding Modern Truth in Ancient Wisdom
"Tony Hsieh is the shining star of a new way of working. DELIVERING HAPPINESS is a book that tells an extraordinary business story -- building a $1 billion online business selling shoes in less than a decade -- but also an extraordinary human story. Tony is one of those entrepreneurs who is both fearless and endlessly imaginative about pursuing his dreams."
Tony Schwartz, Author of THE WAY WE'RE WORKING ISN'T WORKING
Tony Schwartz, Author of THE WAY WE'RE WORKING ISN'T WORKING
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4.8 ★★★★★
Based on 19 reviews
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Product Reviews
★★★★★ 5
Love them!!
Size: Queen, Number of Items: 2, Size: Queen, Number of Items: 2
Ok I normally don't leave reviews but I had to on this pillow. I was looking forever for a pillow and was nervous about buying one because you know how that usually goes when it comes to buying pillows. They arrived compressed but when you unwrap them they blow up to be a heavy duty pillow. Firm but not too firm. I don't like super soft pillows that you can roll up in a ball with one hand, I like a pillow that gives support and these do just that. They are cooling as well they are pretty for a pillow with the unique design. If you are in the market for a pillow and reading this THEN BUY THIS PILLOW & come back to tell me thank you. I promise you will NOT be disappointed. No I didn't get paid to say any of this. I wanted to give a honest review where it deserves one! You will not be disappointed! Thanks for the fast over night shipping as well. Not to mention the pricing is on point. I can say right now you will not find 2 pillows of this quality & price.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 1, 2026
★★★★★ 5
Perfect pillows
Size: Queen, Number of Items: 2
Soft, but durable. Comfortable and cool during sleep.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 17, 2026
★★★★★ 4
Best pillow I’ve ever tried—hands down!
Size: Queen, Number of Items: 2
I’ve gone through a bunch of pillows over the years, but this BETU Cooling Pillow is by far the best one I’ve ever used. I sleep in literally every position—on my back, stomach, and sides—and this pillow works perfectly no matter how I’m laying.
It really does have a cooling effect, which I love as a hot sleeper. Just make sure your room is cool too, and it makes a big difference. It came vacuum-packed, but it fully expanded within just a few hours. I was able to sleep on it the same day it arrived, and it was super comfy right from the start.
I also washed and dried the pillowcase before using it, and it came out looking and feeling great—no shrinking or damage at all. Honestly, I look forward to going to bed every night now just because of this pillow. It’s supportive, comfortable, and totally worth it!
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Reviewed in the United States on February 21, 2026
★★★★★ 5
Excellent pillows!
Size: Queen, Number of Items: 2
This pack came with 2 pillows, one firm and one that was flatter and squishy. I absolutely love the flatter one! Most comfortable pillow I've ever used! The firm one was a bit too much for me, but my husband loves it.
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Reviewed in the United States on March 28, 2026
★★★★★ 3
It’s alright.
Size: Queen, Number of Items: 2
Not bad pillows. They are comfortable but mine came with an odd odor, kind of mildewy smell to it. Had to spray it down to tolerate sleeping on it.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 5, 2026
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