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Description
Great Answers to Tough Questions at WorkTransform challenging workplace interactions into impactful opportunities with 'Great Answers to Tough Questions at Work' by Michael Dodd. This essential resource is designed for professionals at all stages of their careers, providing you with critical communication skills to navigate difficult questions smoothly and confidently. Whether you're preparing for a job interview, managing performance reviews, negotiating with clients, or handling
Transform challenging workplace interactions into impactful opportunities with 'Great Answers to Tough Questions at Work' by Michael Dodd. This essential resource is designed for professionals at all stages of their careers, providing you with critical communication skills to navigate difficult questions smoothly and confidently. Whether you're preparing for a job interview, managing performance reviews, negotiating with clients, or handling parliamentary inquiries, this book has you covered.Shortlisted for the CMI Management Book of the Year Award, it promotes a 'win-win-win' mindset that benefits everyone involved in the dialogue. Dodd shares golden formulae and proven strategies to craft inspirational answers, regardless of how tricky or uncomfortable the question may be. You will learn methods for reframing tough questions into a positive, solution-oriented dialogue, ultimately enhancing your professional relationships.
Packed with real-life case studies and examples, ‘Great Answers to Tough Questions at Work’ helps you analyze pivotal moments where successful communication shines or falters under pressure. The insights within are not only invaluable for executives, managers, and leaders but also for anyone aiming to improve their response strategies in the workplace.
Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.
Condition: BRAND NEW
ISBN: 9780857086396
Year: 2016
Publisher: John Wiley & Sons (UK)
Pages: 310
Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.
Condition: BRAND NEW
ISBN: 9780857086396
Year: 2016
Publisher: John Wiley & Sons (UK)
Pages: 310
Description:
SHORTLISTED FOR THE CMI MANAGEMENT BOOK OF THE YEAR AWARDThe essential guide to turning tough questions into positive opportunities
Difficult questions can be thrown at you from your first job interview through to challenges you get when you™ve made it to the top. If you find yourself on the firing line on a regular or occasional basis this is the perfect go-to guide to help you turn tough questions into positive opportunities.
Great Answers to Tough Questions at Work promotes a confident 'win-win-win' mindset for questioner, answerer and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers”however challenging, vicious, tricky or stupid the question. He outlines simple but successful techniques for dealing with the kind of nightmare questions which all ambitious people in the workplace have to face along their journey, whatever stage of their career.
Contains critical communication skills for executives, managers, leaders and those aspiring to fill these roles
Covers a wide range of work place scenarios such as job interviews, performance reviews, negotiations, customer relations, parliamentary inquiries and cross-examination
Discusses how to see the issues underlying tough questions that you face in a different, more positive, solution-oriented way
Includes case study examinations of key moments where people in the public spotlight have done something particularly well or particularly badly while answering questions and draws out the lessons for readers.
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Product Reviews
★★★★★ 5
Fav Chew Toy 🦴
Color: Blue, Color: Blue
My baby is half rottweiler and half doberman &’ he has a pretty strong grip when it comes to chew toys. But this one, it’s his favorite toy! He never leaves the house without it. It’s also really fun to add his favorite treats in there when’s he bored to keep him entertained! Not loud at all and will keep him from chewing on other things and not heavy as other rough chew toys!
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Reviewed in the United States on May 31, 2026
★★★★★ 5
Great you made super well
Color: Blue Lil Snoop, Color: Blue Lil Snoop
This is such an awesome toy. It’s super durable strong bounces and a perfect size. We got the small. We got blue because our pup can see it. It allows for creativity and endless limits to what you can make for it to be a fun experience. It has a nice sized hole in the center which allows you to add treats and food. Pop it inward and it slightly if large enough prevents the treats from coming out super fast. The ball rolls bounces and they can grip it nicely.
It is easy to clean
The only thing I didn’t like was the way the plastic tabs were situated inside the toy as you just be careful you don’t allow it to drip inside and dog gets it. No noise just fun. Our 15lb Cavapoo loves it
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Reviewed in the United States on February 17, 2026
★★★★★ 3
No challenge once they figure it out once, or if they have a long nose
Color: Blue
The first time I used this with my 9 month old Shepard mix, it was great. We used about 1/3 cup of her kibble and added the Nook to make it harder. It kept her working for 20-30 minutes. However, now that she knows how to remove the Nook, and stick her snout into the opening and lick up the kibble, it lasts about 5 minutes, and is no longer a challenge. She still enjoys playing with this, even when it is empty, and hasn't it destroyed it yet, so for that 3 stars.
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Reviewed in the United States on April 5, 2026
★★★★★ 5
Buy it — it’ll be your dogs best friend!
Color: Orange
Best treat toy ever! In the beginning of 2025 I bought this for my 12yr old Alaskan Malamute who loves puzzles and brain games. She loved it and played with it every day. Sadly, she passed middle of this year. Now in December, I have purchased this toy again for my newly adopted 10 month Great Dane puppy. Again, it’s an absolute hit! My Dane eats very fast, so I actually use this as a way to break up her meals. I put about half her meal (freeze dried raw kibble) in her slow feeder bowl and fill this toy about two times to feed her the other half. Also, we are crate training and before I leave the house I put treats in this toy and leave it in the crate with her. She has bad separation anxiety, but this toy actually seems to help calm her down because she enjoys it so much. I have bought many treat toys — this one is supreme. It’s not too loud or too difficult for the dogs to play with. So far it has held up without being chewed apart. It’s good quality, great size (orange for large breeds) and honestly, worth every penny.
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Reviewed in the United States on December 12, 2025
★★★★★ 5
Well made dog toy
Color: Blue
The snoops are great for our active labrador. He is a very aggressive chewer, and so far, has not destroyed a snoop yet. He has mulitples. They are a great size for filling with treats or kibble and they keep him engaged in the activity. He even likes to carry them when he does his zoomies sometimes. They are lightweight and sturdy, and the material is nice and flexible. Great toy / puzzle ball to have around for your pup!
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Reviewed in the United States on June 9, 2026