Heartfelt Sympathy

Heartfelt SympathyRemember your loved one with a beautiful display of fresh flowers. Our "Heartfelt Sympathy" spray is available in a variety of sizes and color palettes to best suit your requests. Designed with a mix of traditional symmetry and garden inspired techniques, our wreaths are crafted with beautiful greens, lush blooms and tasteful texture. These designs are perfect for the person looking for something sincere and beautiful to commemorate their loved one or

Remember your loved one with a beautiful display of fresh flowers. Our "Heartfelt Sympathy" spray is available in a variety of sizes and color palettes to best suit your requests. Designed with a mix of traditional symmetry and garden inspired techniques, our wreaths are crafted with beautiful greens, lush blooms and tasteful texture. These designs are perfect for the person looking for something sincere and beautiful to commemorate their loved one or send condolences from far away. We do request at least 24 hour notice for these designs to ensure the best quality product and availability for delivery.

Need same day delivery or pick up? CALL our shop at (417)350-5835

FOR FUNERALS & SERVICES: Please provide the name of the funeral home, time of the service/time request for delivery, and name of who's service it is for. Please provide AT LEAST 24 hour notice when ordering for these designs so we can ensure the best quality product possible. IF A SERVICE TIME/REQUESTED DELIVERY TIME IS OUTSIDE OF OUR OPERATING/DELIVERY HOURS, we will deliver the evening before if given adequate notice (see our delivery policy below). We are open 10-6 and typically deliver 12-4, we are closed Sunday and Monday.

COLOR PALETTES: Color palettes provide a general color scheme, but do not guarantee exact colors, only an idea of the possible color range. Color palettes are flexible and will be best adhered to by our designers using their best judgement. We promise to use the freshest product possible to design your purchase, which sometimes means being flexible with colors. Seasonal Designer's Choice (most popular) gives us creative freedom to design with seasonally appropriate colors and flower varieties. Depending on the season, Designer's Choice can range from pretty pastel tones in the spring, to bright saturated colors in summer, to deeper fall shades sometimes mixed with more muted hues in fall, to a range of wintery greens, muted tones and berry inspired colors for winter. Pastel typically consists of shades of pale pink, peach, pale lavender and other soft tones. Bright typically consists of shades of yellow, orange, blue and other bold colors. Neutral typically consists of variations of white and muted tones (traditional sympathy).

DELIVERIES: PLEASE PROVIDE A CONTACT PHONE NUMBER WHEN CHECKING OUT. We are happy to provide local delivery within a 15 mile radius of our shop for a small fee. At checkout we allow you to choose a delivery date. Any delivery times selected is only a request, not an absolute, as it is impossible for us to guarantee an exact time of delivery due to the nature of our business. Delivery time is guaranteed between 12-4pm unless otherwise communicated by us (like in the instance of flower holidays Valentine's Day and Mother's Day, etc.). If the temperature is extreme on the requested day of delivery, we will contact the customer that ordered the arrangement and inform them that we must delay the delivery until the weather is within a deliverable temperature. IF RECIPIENT IS NOT HOME, the recipient will be notified of attempted delivery and IF WEATHER FORECAST PERMITS, arrangement will be left in a safe spot outside the home. Person will be notified of the location of the delivery. IF WEATHER DOES NOT PERMIT the arrangement being left outside, recipient will be notified of attempted delivery and arrangement will be brought back to our shop and available for pickup. We are not responsible for the recipient not being available to receive the arrangement at the time of delivery. If delivery is attempted to a workplace and the recipient is not available to receive at the time of delivery, arrangement may be left with the front desk or a coworker in close proximity. If delivery is attempted to a workplace and it is closed, recipient will be contacted and notified that the arrangement will be available for pickup at our store OR we will redeliver the next day by request ONLY. For hospital deliveries and apartment deliveries, we MUST know the room number or apartment number. If the recipient lives in a gated community and gate code is not provided, we will attempt to contact them for the gate code but not wait for more than 3 minutes after attempted contact. If they do not respond with the code, we will let them know the arrangement will be available for pickup at our shop.

Cassidy Flower Co. is proud to source locally grown flowers as much as possible. In addition to using fresh product from local flower farmers, we receive flowers from wholesale markets as needed. Given the nature of flowers as a perishable product, we do not and can not guarantee exact types of flowers, exact colors, or specific dimensions of the blooms. We do guarantee each design is created with intentionality, using quality products and will adhere to your order request as best we can.

When ordering from Cassidy Flower Co. we ask that the customer understands floral design is an art, which means there is room for interpretation and creativity. We understand that our customers trust us to create something fresh, beautiful, and appropriate for the occasion to the best of our ability. Thank you for trusting us in life's best and most difficult moments.

This design is ideal for funeral, memorial, celebration of life and sympathy.

Returns & Refunds: Cassidy Flower Co. does not accept returns or provide refunds for any floral designs that have been purchased. We are not responsible for and have no way of knowing how the delicate, perishable product was cared for after leaving our shop. Several factors can affect the lifespan of flowers causing them to wilt or die faster than anticipated, including, but not limited to, being in direct sunlight, being in front of an AC or heating vent, being too hot or too cold, the stems not touching the water, the arrangement running out of water, the water not being clean or changed frequently, the flower petals being touched, and much more. In the rare instance that the flowers have died within 24 hours of receiving them and there were no apparent outside factors that could have caused this, this could mean there was simply a “bad batch” of flowers, which does happen in rare occasions due to their nature of being a natural and perishable product. If you believe this to be the case, please contact us immediately and provide a photo of the arrangement, as we will be happy to provide you with a healthy and fresh replacement arrangement.