SKU: 85238057815

Internal Communication Strategy: Design, Develop And Transform Your Organizational Communication

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Internal Communication Strategy: Design, Develop And Transform Your Organizational CommunicationInternal Communication Strategy: Design, Develop And Transform Your Organizational Communication Getting internal communication right starts with having a clear strategy. Internal Communication Strategy is your all in one guide to designing, developing and delivering an effective internal communication strategy that will inspire and motivate your employees. Written by award winning communications professional Rachel Miller and featuring key insights

Internal Communication Strategy: Design, Develop And Transform Your Organizational Communication

Getting internal communication right starts with having a clear strategy. Internal Communication Strategy is your all-in-one guide to designing, developing and delivering an effective internal communication strategy that will inspire and motivate your employees. Written by award-winning communications professional Rachel Miller and featuring key insights from companies such as Marks & Spencer, Hilton, BBC and The Met Office, this book covers not only how to develop and write an internal communication strategy, but also how to practically implement it throughout your organization to create a shared understanding and vision. With workplaces constantly evolving, this book gives you a solid framework to return to when you need to refresh your strategy, providing actionable guidance and inspirational insights throughout. Drawing on the author's 20 years of experience, it also tackles the key topics facing communicators today including communicating with neurodivergent employees, how to influence at C-suite level, the effect of hybrid working and how to measure the impact and prove the value of internal communication.

'Combining practical advice and methodology with sharp insight and experience, this book is packed with 'need to know' detail. Keep it close - it'll be your go-to reference and guide, equipping you and enabling you to deliver your best.' - Suzanne Peck, President, Institute of Internal Communication

'Rachel has combined evidence-based insights with her experience and expertise to produce this must-have guide to strategic internal comms. Quite simply this is a strategic IC coach in a book!' - Dr Christine Shukis-Brown, Deputy Director of Communications, King’s College London

'What I most admire about Rachel Miller is her clarity. No one explains complex issues more clearly, and this makes her book ideal for students and beginners. But since clear writing requires clarity of thinking, experienced communicators and educators will also find there's much wisdom in here.' - Richard Bailey, Hon FCIPR, Senior Lecturer PR, Leeds Beckett University and Editor of PR Academy’s PR Place Insights

'This book is a great resource for Internal Communication professionals, offering a blend of practical advice and insightful ideas through The MILLER Framework. It equips readers with necessary skills to craft and implement effective internal communication strategies, essential for thriving in organizational environments.' - Rita Men, Ph.D., APR. Professor, Department of Public Relations, Director of Internal Communication Research, College of Journalism and Communications, University of Florida

'Rachel Miller's Internal Communication Strategy is destined to become a vital resource for those seeking to learn about Internal Communications as well as communicators looking to up their game. The MILLER Framework she introduces is not just innovative but profoundly practical, offering a structured yet flexible approach to crafting effective Internal Communication strategies. This book bridges the gap between theoretical concepts and real-world application, making it an indispensable guide for communicators who aim to deliver meaningful results to their organizations or clients.' - Shel Holtz, SCMP, Sr Director, Communications, Webcor

'Rachel has written a book that exemplifies her thorough, thoughtful and empathic approach to internal communication. Internal Communication Strategy is a perfect blend of theory and practical application for professionals who aspire to play a strategic role inside their organisations. The book is both current and inclusive.' - Katie Macaulay, Managing Director, AB, and host of The Internal Comms Podcast

'For over two decades Rachel Miller has been a leading voice and advocate for the integral role of Internal Communication globally. She has put her thinking, research and passion into one book for her global Internal Communication audience. I particularly enjoyed her 'Myths of Internal Communication' and her belief that 'internal communication is a business function because it enables a business to function.' I couldn't agree more. An important resource and a must-read for Internal Communication Professionals.' - Priya Bates, President, Inner Strength Communication Inc.

'Rachel Miller is the Global Internal Comms Oracle and this book is the new internal comms bible for comms professionals. The book distils Rachel's vast wisdom about developing internal comms strategies that transform organizations into one comprehensive, handy guide. Covering the hot topics in the industry today, it blends practical advice, comms theory and real-life case studies. It will have permanent home on my office bookshelf for years to come.' - Mione Collins, Director Marketing & Corporate Affairs, Tasman Environmental Markets

'This book makes an internal comms and people engagement strategy that's steeped in measurement achievable - no matter your resources. Rachel's years of experience is evident through how she turns complicated topics into tangible and actionable advice. I urge professionals to keep this book on your desk and use it when you need to improve internal communications, engagement and ultimately your organisational culture.' - Sara Luker, Head of People Engagement, OVO

SPECIFICATIONS:

Author:Rachel Miller - Рэйчел Миллер

Publisher:Kogan page

Language:English

Publication Date:2024

Number of pages:296 pst

Format:Paperback

Width:156 mm / 6,1'

Height:234 mm / 9,2'

Weight:470 g

ISBN:9781398614642

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SKU: 85238057815

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Tamara
Los Angeles, US
★★★★★ 1
Not worth the price
Size: Medium, Color: Dark Cappuccino
Item was gifted for Christmas. Within 3 weeks stitching was coming out of the straps.
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Reviewed in the United States on January 12, 2026
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Chasie
Boise, US
★★★★★ 5
Positive
Size: Medium, Color: Dark Cappuccino
The dark cappuccino brown is pretty. This is a favorite just because of the color of the tote. The inside lining color makes it easy to find items. I like it so much I ordered the black one.
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Reviewed in the United States on December 28, 2025
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Eliza
Draper, US
★★★★★ 5
Insanely great jeans for the price!
Special Size: Wide Leg Crop, Size: 12, Color: Medium Blue Vintage
I’m obsessed with these jeans. They’re comfortable and I think they legitimately look great. I had a baby 6 months ago and my body is “in transition” so I didn’t want to buy anything too expensive. These are cute, fit well, good quality. Excellent for short girls - I’m 5’ tall and they’re exactly the right length for a full-length jean. I feel like they’re fashionable without being too trendy (they work for 30somethings as well as 20somethings). They’re nice thick cotton with very little stretch. Because of that I’d be conservative with sizing because they do stretch significantly when you wear them. I got these in the lighter blue, too. The darker wash is slightly smaller and I wound up liking the color better, too. But the light wash is nice.
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Reviewed in the United States on November 16, 2025
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laceyse
Birmingham, US
★★★★★ 5
Surprising good - great quality for price.
Special Size: Wide Leg, Size: 6, Color: Ecru
These are great for the price. They run a little wide in the waist so I sized down from an 8 to a 6 and they fit perfect. They are a true wide leg - so don’t buy if you are looking for something more straight leg or flair. The quality of the denim is very nice. I’m actually surprised and the quality. These do not feel stretchy which is good for the style. Very happy. Hopefully they hold up after washing
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Reviewed in the United States on January 24, 2026
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Lynn
Carnegie, US
★★★★★ 4
Excellant value
Special Size: Wide Leg Crop, Size: 14, Color: Rinse, Special Size: Wide Leg Crop, Size: 14, Color: Rinse
Purchased the “cropped” length. I am 5ft 3.5 inch. Weight 170lbs (42 inch hip/38 inch waist) normally wear a size 10/12 or 31 in jeans, depending on the brand. I ordered up at 14 for these based on other reviewers. (When held up to other jeans they were the same as a Talbots 10 at the waist) Prewash they felt good, a little big& length hit at the top of my foot. After wash and dry, the fit was almost perfect and the length was at lower ankle. Ordering up is probably the right choice, although I think I could have been comfortable in a 12 (with no drying). They are a tad bit too long for a “cropped” look IMO. The wide leg is a true wide leg and falls straight from the waist. The material is heavy and there is almost no give/stretch - so a traditional denim. This is the dark blue and it is a true dark blue. You can’t beat the price, excellent value.
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Reviewed in the United States on March 31, 2026

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