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Description
HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service Ml350 Gen10 SvcThe HPE Pointnext Tech Care Basic with Defective Media Retention is an essential service designed to provide comprehensive support for your HPE hardware. With an extended service plan of 4 years, this offering ensures that you have access to expert assistance whenever you encounter technical issues, enabling your business to maintain productivity and efficiency without interruptions. Reliable Technical Support: Experience peace of mind with dedicated
The HPE Pointnext Tech Care Basic with Defective Media Retention is an essential service designed to provide comprehensive support for your HPE hardware. With an extended service plan of 4 years, this offering ensures that you have access to expert assistance whenever you encounter technical issues, enabling your business to maintain productivity and efficiency without interruptions.
- Reliable Technical Support: Experience peace of mind with dedicated support to resolve all your technical issues whenever they arise.
- On-Site Availability: Benefit from on-site support, guaranteeing fast solutions with immediate access to experts who can address your problems directly.
- Parts Replacement Service: Enjoy the convenience of parts replacement service, ensuring that you can quickly replace defective components as needed.
- Next Business Day Service: Rely on our 9 x 5 support model with a next business day response for service requests, ensuring minimal downtime and quick resolutions.
- Defective Media Retention: Keep your defective media with this service, allowing you to maintain control over hardware that may contain sensitive information.
Technical Details of the Product
- Service Type: Extended Service - 4 Years
- Support Hours: 9 x 5
- Service Response: Next Business Day
- On-Site Support: Available within 100 miles from customer site
- Coverage: Parts and Labor included
How to Install
To install the HPE Pointnext Tech Care Basic service, simply follow these steps:
- Purchase the service through your HPE sales representative or authorized reseller.
- Upon confirmation, you will receive an email with your service contract details.
- Ensure your HPE hardware is registered with HPE for service eligibility.
- Contact HPE support to activate your service plan and discuss any specific requirements you may have.
- Start using the service by reaching out whenever you need technical assistance or parts replacement.
Frequently Asked Questions
1. What is included in the HPE Pointnext Tech Care Basic service?
The service includes technical support, on-site assistance, parts replacement, next business day service, and defective media retention.
2. How quickly can I expect a response to my service request?
You can expect a next business day response to your service requests within a distance of 100 miles from your customer site.
3. Can I retain defective media under this service?
Yes, the defective media retention feature allows you to keep any defective hardware, which is especially beneficial for maintaining confidentiality and data security.
4. Is this service available for all HPE products?
This service is typically available for a wide range of HPE products, but it's important to confirm eligibility with your HPE representative.
5. How do I contact support if I need assistance?
You can contact HPE support through the contact number provided in your service agreement or through the HPE support portal online.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 12 reviews
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Product Reviews
★★★★★ 5
Unexpectedly emotional and packed with action!
Format: Kindle
Why do I suddenly want nothing more than a tiny wyvern to snuggle with?! It’s adorable and I absolutely love all of those moments! Wings of Stars was everything I’ve come expect from this powerful author duo. The fact that it’s written by two different people is completely transparent to the reader and they’ve brought us another world and characters that we’re all emotionally connected to and fully invested in! The injustice that we see from Alfemir in the many forms in which it comes is infuriating and makes me desperate for the conclusion of the story so they can all get what’s coming to them! I love all the guys right now, with one exception, and if you’re read it, you know exactly who I’m talking about. Bastian is hilarious - he was the comedic relief through an otherwise quite serious story. My heart bleeds for him and I can’t wait to see how he progresses through the series. Parts of Wings of Stars were unexpectedly emotional and of course I was left with my jaw on the floor at that cliffhanger! Next, please!
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Reviewed in the United States on October 18, 2025
★★★★★ 5
Niz !!!
Format: Kindle
First, let me say that I love both of these authors. I have been hooked by both ever since I discovered their writings, and I follow their social media groups closely. This book did not disappoint. Sure, there are several questions that I have, a couple of times I went huh (which I won't get into because I do not want to offer any spoilers) and I hated the cliff hanger lol, but I cannot lie and say I didn't love the book, because I did. The twist on angels was new and fresh, even though that is part of my questions. The beginning and ending were the better parts, the middle was needed but sorta bogged a little. Kieran was confusing but relatable. Niz is BY FAR the best character of the book, love NIZ. For me, Bastian is a close second, always loved the crazy ones. The other men were good, but Steele gets on my nerves and as of right now, IMO, he doesn't belong, but we will see how that goes. I have lots of questions, but this was an excellent start to a new series and I cannot wait for the next book. Highly recommend
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Reviewed in the United States on February 21, 2024
★★★★★ 4
fallen destiny? more like destined to fall in love
Format: Kindle
Kieran is an angel, but she doesn't have an affinity. Nothing angers her father more. If she doesn't find an affinity soon she will be cast to earth & have her wings removed. But she has the choice to become a fallen angel, wings turn black, & live her life on edge.
Towards the end of the book things start to make sense. Gabe’s nickname for Kieran, Steele’a hatred, Bastian’s belief that Kieran is powerful. This book ended literally during a war? As one of her friends was injured, and admitted a bit secret? Talk about cliff hanger. The next book comes out August 5th.
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Reviewed in the United States on July 8, 2024
★★★★★ 5
Well holy moly!
Format: Kindle
Holy moly that story definitely had me hooked!
Kieran was definitely a character that I immediately adored. She has obviously had to deal with a butt load of too high expectations from her father (who is 🤬)..
She has been helpless when it came to finding out her affinity with so many years of no answers & perceived failure. When Ronan, gives her a small inkling of hope that she be a Beast Tamer, she jumps into it. But again she doesn’t seem to fit.
But when she runs into Gabe again, she ends up helping him & rethinking her life in Alfemir. And when the opportunity comes she decides leaving is the best option. But when Ronan demands he comes with her & then the random appearance of Bastian, she is feeling very overwhelmed.
After she chooses to fall with them, they land on earth exactly where Gabe is located only to run into Steele who is a person that I was finding hard to like.
After training, she eventually finds out she does have an affinity & it’s one that no longer exist & is incredibly powerful but also has a prophecy attached to it.
I feel incredibly bad for her on she learns about the prophecy & Steele’s connection with it too.
But that ending, with the battle scene & Niz….yeah definitely was not expecting that but hello I am all here for it too!
Absolutely amazing start of a series & I for sure will be waiting for the next one to come out.
Amazing job!
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Reviewed in the United States on September 26, 2024
★★★★★ 5
So good!
Format: Kindle
Wings of Stars was a fantastic first book to a new series. It grabbed me in its clutches within the first chapter and kept ahold of me.
This new world of M Sinclair and RL Caulder’s is all about angels and mythical creatures. It’s full of drama from all points. From Kieran’s awful home life to keeping the stars alive and everything in between.
Kieran is our FMC and despite everything she keeps her spirit and defiance.
Keeping to their norm, there is a group of guys for our FMC but they definitely aren’t established yet, and not fully cemented yet into being a group rather than her choosing between them.
Ronan is so sweet and gives off Daddy vibes
Gabe is also sweet and wants the best of everything for Kieran and will defend her against anyone
Bastian is slightly unhinged but I loved him immediately
Steele is a jerk… just as you find redeeming qualities, he screws up again… but yet I still want him to redeem himself.
There’s another one… but if I gave his name I would be spoiling a plot twist so you will just have to find out yourself… but you’ll love him as much as I do.
This is a slow burn but the little bit of spice we do get is hot, especially with the dirty talk.
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Reviewed in the United States on February 19, 2024
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