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Ships within 48 hours · Estimated delivery Aug 25 - Aug 30
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Description
HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 1 Year - Warranty 1670/1870 WssvcThe HPE Pointnext Tech Care Basic with Defective Media Retention is an essential solution for businesses aiming to bolster their IT infrastructure with dependable support. This post warranty service is specifically designed for HPE hardware and software products, offering a seamless combination of operational support and expert guidance. By proactively managing potential issues, HPE Tech Care enables IT teams to focus on innovation and progress,
The HPE Pointnext Tech Care Basic with Defective Media Retention is an essential solution for businesses aiming to bolster their IT infrastructure with dependable support. This post-warranty service is specifically designed for HPE hardware and software products, offering a seamless combination of operational support and expert guidance. By proactively managing potential issues, HPE Tech Care enables IT teams to focus on innovation and progress, ensuring maximum efficiency and productivity across all operations.
- Comprehensive Operational Support: Access product-specific specialists who provide invaluable guidance tailored to your unique business needs, ensuring optimal performance of your HPE solutions.
- Proactive Issue Management: Transition from reactive problem-solving to proactive management, empowering your IT team to enhance productivity and streamline operations.
- Multiple Support Channels: Enjoy the convenience of support through various channels, including telephone, real-time chat, automated incident logging, and HPE moderated forums, ensuring you have help whenever you need it.
- Defective Media Retention: Take advantage of the defective media retention service which allows you to manage hardware mishaps effectively while safeguarding your data integrity and security.
- Next Business Day Service: Experience unmatched convenience with next business day parts and labor service response time, ensuring your operations continue smoothly without unnecessary downtime.
Technical Details of the Product
- Service Duration: 1 Year
- Support Coverage: Post Warranty
- Service Type: Warranty with Defective Media Retention
- Response Time: Next Business Day Parts and Labor
- Access to Specialist Resources: 24/7 access to expert technical resources
How to Install
To install the HPE Pointnext Tech Care Basic service, follow these steps:
- Purchase the HPE Pointnext Tech Care Basic service through an authorized vendor or the HPE website.
- Upon purchase, you will receive a confirmation email containing your service activation code and further instructions.
- Log into the HPE support portal using your HPE account credentials.
- Navigate to the activation section and enter your service activation code to link the service to your HPE hardware or software product.
- Once activated, familiarize yourself with the available support channels, including telephone and real-time chat options.
Frequently Asked Questions
- What is HPE Pointnext Tech Care Basic? It is a post-warranty operational support service specifically designed for HPE hardware and software products, providing expert guidance and assistance.
- How long does the service last? The service duration for HPE Pointnext Tech Care Basic is 1 year.
- What is defective media retention? This service allows you to retain defective hardware media for your records, providing peace of mind regarding data integrity and security.
- What is the response time for support? The HPE Pointnext Tech Care Basic service guarantees next business day parts and labor service response time.
- How do I access technical support? You can access technical support through multiple channels, including phone, real-time chat, and HPE moderated forums.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.4 ★★★★★
Based on 6 reviews
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Product Reviews
★★★★★ 5
Easy to set up, print quality is excellent.
I've always been an HP guy but the ink has become so expensive that now I've got no choice but to look at other options. We needed a large format printer that could handle card stock and this printer after much research fitted the bill. We've done quite a few prints the the quality is exceptional.
Set up was easy. The printer comes with a CD and quick setup manual, however we needed to go the Epson website to download the actual software suite to be able to print for our needs. The default drivers from the Windows auto installer were not sufficient because we were printing to a custom size of cardstock. After installation of the Epson suite everything was easy and we were off and running very quickly.
WIFI connectivity from the printer was easy, the only thing that we had an issue with was the update from the PC however we updated right from the printer screen on the actual printer and it worked flawlessly. The printer has the regular 4 color cartridges as well as a red and a grey. The prints came out with great color accuracy and quality. After a few full page prints the black ink capacity was going down faster so we will purchase extra black ink first just to have it on hand. Also have to say that the printer is very very quiet and we didn't realize it was finished on most of the prints.
Highly recommended printer.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 27, 2025
★★★★★ 5
Really nice
Size: 2 Count (Pack of 1)
Best printer I have ever owned by far. Love it.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 25, 2025
★★★★★ 5
My go to brand...
Size: 2 Count (Pack of 1)
This has become my go to brand. Works perfectly each time.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 31, 2025
★★★★★ 5
Epson Ink.
Size: 2 Count (Pack of 1)
Exactly as expected from Epson. Arrived quickly. Would purchase again.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 27, 2026
★★★★★ 5
Epson cartridges
Size: 2 Count (Pack of 1)
Excellent
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 25, 2026
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