SKU: 91726480912

HPE Foundation Care Software Support + Technical Support - 5 Year - Service /rvt2 8360 Svc

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Description

HPE Foundation Care Software Support + Technical Support - 5 Year - Service /rvt2 8360 SvcThis 5 year service package delivers reliable, around the clock software and technical support designed to safeguard your enterprise operations. With 24 7 access to experienced HP HPE engineers and a guaranteed 2 hour response window for critical issues, this Foundation Care offering helps you maintain performance, reduce downtime, and maximize the value of your software investments. Built for organizations that depend on consistent, expert

This 5-year service package delivers reliable, around-the-clock software and technical support designed to safeguard your enterprise operations. With 24/7 access to experienced HP/HPE engineers and a guaranteed 2-hour response window for critical issues, this Foundation Care offering helps you maintain performance, reduce downtime, and maximize the value of your software investments. Built for organizations that depend on consistent, expert assistance, this extended service ensures you have predictable coverage, robust escalation paths, and ongoing access to updates and best-practice guidance.

  • 24x7 phone and technical support for software issues: Round-the-clock access to skilled engineers who can diagnose, troubleshoot, and resolve software-related problems. This continuous support is designed to minimize downtime, accelerate incident resolution, and keep business-critical applications running smoothly. Whether you’re facing configuration challenges, integration hurdles, or performance bottlenecks, you have a dedicated channel to get expert help when you need it most.
  • 2-hour response time for critical incidents: A fast, defined service level that ensures acknowledgement and action within two hours for high-priority problems. This rapid response reduces mean time to repair (MTTR) and helps align IT operations with aggressive uptime and service-level objectives. You can rely on a timely start to remediation, even during off-hours, to protect and optimize essential workloads.
  • Five-year coverage for long-term reliability: A substantial service duration that supports budgeting, capacity planning, and long-range IT strategies. With a five-year window, organizations can forecast support costs, maintain continuity across software lifecycles, and avoid gaps in coverage as teams upgrade, scale, or migrate. This extended term emphasizes dependable partnerships and sustained software health over time.
  • Software-focused technical support and guidance: Beyond basic troubleshooting, this service offers expert software guidance, best practices, patch and update assistance, and configuration recommendations. Engineers help you optimize settings, implement enhancements, and ensure compatibility with your existing stack, accelerating deployment projects and reducing the risk of misconfiguration.
  • Access to updates, proactive recommendations, and problem mitigation: In addition to reactive support, you gain access to software updates and proactive recommendations that anticipate issues before they impact operations. This proactive stance helps you stay current with vendor improvements, reduces the likelihood of regression, and reinforces a proactive approach to software health and performance.

Technical Details of HPE Foundation Care Software Support + Technical Support - 5 Year - Service /rvt2 8360 Svc

Technical specifications are sourced from vendor repositories and third-party catalog records. The exact UPC or SKU details may be required to pull the official specification sheet from the Synnex product database. If you supply the UPC/SKU, you can retrieve the precise specification page for this service bundle. The information below reflects the key capabilities described in the product title and description provided.

  • Service Type: Foundation Care Software Support + Technical Support
  • Coverage Window: 24x7 access to phone support with a 2-hour response time for critical incidents
  • Response Time: 2 hours for acknowledged engagement on critical issues, with established escalation paths
  • Duration: 5 years from start date of the service contract
  • Support Scope: Software support and technical assistance, including configuration guidance, updates, and best-practice recommendations

How to install HPE Foundation Care Software Support + Technical Support

Because this is a service contract rather than a physical product, “installation” means enrolling the agreement into your enterprise support framework and linking it to the relevant assets and software environments. Follow these streamlined steps to activate coverage and start receiving support as quickly as possible:

  • Verify eligibility and purchase: Confirm that the software components and hardware assets intended to be covered qualify for Foundation Care, and complete the purchase or activation of the 5-year service term.
  • Access the HPE support portal: Create or log into your HPE Support account, ensuring you have a secure portal for managing service contracts and assets.
  • Link the contract to your assets: Associate the Foundation Care contract with the applicable servers, storage solutions, or software suites within your inventory so the coverage applies to the correct items.
  • Register the SKU/Contract Number: Enter the contract details into the portal, including any SKU, contract, or reference numbers provided at purchase to enable seamless activation.
  • Configure contact preferences and SLAs: Set preferred contact methods, designate on-call contacts, and verify that 24x7 access and the 2-hour response windows are active for the environment you’re protecting.

Frequently asked questions

  • Q: What does 24x7 x 2-hour response mean?

    A: It means that for critical incidents, the service confirms acknowledgement and commencement of remediation within 2 hours, regardless of the time of day or day of the week. This ensures rapid attention to issues that could impact availability or performance.

  • Q: How long is the coverage term?

    A: The service is valid for 5 years from the start date of the contract, providing long-term stability in your support arrangements and budgeting.

  • Q: Does this include hardware replacement?

    A: Foundation Care focuses on software support and technical assistance. Hardware replacement terms, if applicable, depend on separate hardware support contracts and regional terms. Review your specific agreement for details.

  • Q: Can the service be renewed after five years?

    A: Renewal options are typically available under vendor terms; check with your account representative for current renewal terms and pricing.

  • Q: What software areas are covered under this plan?

    A: The plan covers software support and technical guidance related to eligible HPE software products under Foundation Care, including configuration help, updates, and best practices across supported environments.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 91726480912

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4.7 ★★★★★
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Irene zamora
Cuba, US
★★★★★ 5
great book
Format: Kindle
I am really excited to meet the author at the book retreat this month. I really enjoyed this world that she built and most of the female main character Huntress is so awesome. She goes through a lot in this book and the ending; wow! I wouldn't have even guessed. I highly recommend everyone to read this book. I have been so lucky this year that almost all the books I have read have been, so far, 5 out 5 stars.
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Reviewed in the United States on June 2, 2026
A
Verified Purchase
Anastasia Goygova
Charlottesville, US
★★★★★ 4
Fallen for the Fallen Angel – A Guilty Pleasure Worth Every Page
Format: Kindle
There’s something deeply irresistible about a dark academia or trial-based setting, a brooding and arrogant fallen angel, and a fierce heroine with enough sass to go toe-to-toe with him. Wings So Wicked is exactly that kind of book—and I devoured it in just a couple of days. To be fair, the plot isn’t groundbreaking. If you’re looking for something fresh and innovative in terms of storyline, this might not be it. But if your reader heart beats faster at the mere mention of enemies-to-lovers, jealousy-fueled banter, magical trials, betrayals, and forbidden tension—you’ll feel right at home. It’s like catnip for those of us with this particular weakness. The chemistry between the leads could have used a slightly slower burn to make the tension sizzle longer, but I still found myself completely invested in their dynamic. There are moments and phrases that feel a bit cheesy or underdeveloped, but honestly? I didn’t care. The vibes were exactly what I wanted. This book isn’t trying to reinvent the genre—it’s here to give readers like me what we crave: high-stakes magical drama, angsty romance, and the thrill of watching a badass girl and her brooding counterpart clash and spark. If that sounds like your kind of story, Wings So Wicked will hit the mark. Here’s hoping Book 2 turns up the heat and keeps the magic alive.
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Reviewed in the United States on May 20, 2025
M
Verified Purchase
Madi lohr
Belleville, US
★★★★★ 5
my new favorite book
Format: Kindle
Ok so I never write reviews but this book was so good I felt the need to write this. Firstly your introduced to Huntyr you see her closed off hard core badass than towards the end you see the most subtle change and growth it’s amazing and the enemies to friends to lovers was just perfect, AND THE TWIST AT THE END GOT ME GOOD! You see one spicy scene the whole book but it doesn’t even MATTER BECAUSE THE BOOK WAS THAT GOOD. I’ve read 85 books in 2023-2024 so far and I’m pround to say this is my all time favorite. I’m so excited to read more of Emily Blackwoods books, this was my first time reading one of hers and I’m glad I did because HOLY!! Well done Emily well done
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Reviewed in the United States on February 23, 2024
R
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Robin
Boise, US
★★★★★ 4
Fast paced romantasy you will not want to put down!
Format: Kindle
4.25 stars! I LOVED this book with similar vibes to Hush Hush, Fourth Wing, and The Serpent and the Wings of Night! It was fast paced with easy world building and will keep you turning the pages late into the night because you will not want to put it down! Huntyr is a fierce bad@ss FMC trained to kill vampyres her entire life. She is sent on a mission to go to the academy and earn her spot into The Golden City. Upon arrival, she is forced to room with the delicious fallen angel, Wolf, who is the only one who knows about her assassin identity. The romance, the plot twists, the secrets revealed, the battles, and the tantalizing training scenes had me hooked! And that ending…. I’m holding my breath in need to know hell! Read if you love: 🪽 Fae, Vampyres, Fallen Angels 🪽 Academy setting with magical trials 🪽 Forced proximity and slow burn 🪽 Rivals to lovers 🪽 Hidden identities and secrets 🪽 Tend your wounds “𝘖𝘧 𝘤𝘰𝘶𝘳𝘴𝘦 𝘐 𝘸𝘢𝘴 𝘸𝘢𝘵𝘤𝘩𝘪𝘯𝘨 𝘺𝘰𝘶. 𝘐 𝘤𝘰𝘶𝘭𝘥𝘯’𝘵 𝘭𝘰𝘰𝘬 𝘢𝘸𝘢𝘺 𝘧𝘰𝘳 𝘢 𝘮𝘰𝘮𝘦𝘯𝘵, 𝘦𝘷𝘦𝘯 𝘪𝘧 𝘐 𝘵𝘳𝘪𝘦𝘥.” “𝘐𝘧 𝘺𝘰𝘶 𝘸𝘢𝘯𝘵 𝘮𝘦 𝘰𝘯 𝘮𝘺 𝘬𝘯𝘦𝘦𝘴, 𝘏𝘶𝘯𝘵𝘳𝘦𝘴𝘴, 𝘢𝘭𝘭 𝘺𝘰𝘶 𝘩𝘢𝘷𝘦 𝘵𝘰 𝘥𝘰 𝘪𝘴 𝘢𝘴𝘬.” “𝘠𝘰𝘶 𝘥𝘰 𝘯𝘰𝘵 𝘬𝘯𝘰𝘸 𝘵𝘩𝘦 𝘷𝘪𝘰𝘭𝘦𝘯𝘤𝘦 𝘵𝘩𝘢𝘵 𝘳𝘶𝘯𝘴 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘮𝘺 𝘷𝘦𝘪𝘯𝘴, 𝘣𝘦𝘨𝘨𝘪𝘯𝘨 𝘮𝘦 𝘵𝘰 𝘰𝘣𝘭𝘪𝘵𝘦𝘳𝘢𝘵𝘦 𝘢𝘯𝘺𝘰𝘯𝘦 𝘸𝘩𝘰 𝘭𝘢𝘺𝘴 𝘢 𝘩𝘢𝘯𝘥 𝘰𝘯 𝘺𝘰𝘶.”
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Reviewed in the United States on June 12, 2024
B
Verified Purchase
Bernadette Smith
Boise, US
★★★★★ 5
Excellent Rivals to Lovers!!
Format: Kindle
The tension and banter between Huntyr and Wold was delectable. I absolutely love the fallen angel and all of his flaws. Huntyr is amazing too being a badass FMC with some major trauma. The world building was great and I enjoyed the training aspect of the story. The writing was immersive and was in the story the whole time. The ending had quite a twist that I hadn’t anticipated and made my jaw DROP. Excellent job! I also loved the narration. Laura is one of my fave narrators!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on August 15, 2025

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