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Description
HPE Foundation Care Exchange - Extended Service - 3 Year - Service 48gpoe 370 SvcThe HPE Foundation Care Exchange Extended Service 3 Year is designed to provide seamless support for your IT infrastructure, ensuring that your HPE products are always available and operational. This service combines hardware and software support, allowing your organization to minimize downtime and optimize performance. With the help of Hewlett Packard Enterprise's expert technical resources, you can resolve hardware and software issues efficiently,
The HPE Foundation Care Exchange - Extended Service - 3 Year is designed to provide seamless support for your IT infrastructure, ensuring that your HPE products are always available and operational. This service combines hardware and software support, allowing your organization to minimize downtime and optimize performance. With the help of Hewlett Packard Enterprise's expert technical resources, you can resolve hardware and software issues efficiently, enhancing the reliability of your IT environment.
- Comprehensive Hardware Exchange: Enjoy a reliable and speedy parts exchange service for eligible HPE products. This service is perfect for items that can be shipped easily, ensuring minimal disruption to your operations.
- Cost-Efficient Alternative: HPE Foundation Care Exchange is a convenient and economical alternative to onsite support, allowing businesses to manage costs while maintaining high service levels.
- Fast Replacement Delivery: Receive a replacement product or part at no freight cost, delivered to your location within a specified timeframe. All replacements are either new or perform as new, ensuring consistent quality.
- Software Support Access: Get remote technical support and immediate access to software updates and patches for HPE Networking products. Stay compliant and secure with the latest software improvements.
- Predictable Total Cost of Ownership: Maintain your system with a predictable cost structure that helps you manage your IT budget effectively, allowing for better financial planning.
Technical Details of the Product
- Service Duration: 3 Years
- Service Type: Extended Service
- Response Time: 4 Hours for replacement service
- Delivery: Replacement parts/products delivered free of freight charges
- Support: Remote technical support for hardware and software
How to Install
To install the HPE Foundation Care Exchange - Extended Service, follow these steps:
- Contact your HPE representative to activate the service.
- Ensure your eligible HPE products are registered within the HPE support portal.
- In case of hardware failure, notify HPE support to initiate the exchange process.
- Follow the instructions provided by HPE to prepare your faulty device for return.
- Receive your replacement part or product directly at your designated location within the promised timeframe.
Frequently Asked Questions
1. What products are eligible for HPE Foundation Care Exchange?
Eligible products include various HPE hardware and networking products that support easy shipping and data restoration.
2. How quickly can I expect a replacement?
Replacement products or parts are typically delivered within a specified timeframe, ensuring a fast response to minimize downtime.
3. Is software support included in this service?
Yes, software support is included, providing access to technical assistance and the latest updates and patches for HPE Networking products.
4. Are the replacement parts new?
Replacement products or parts are either new or equivalent to new in performance, ensuring that your system maintains optimal functionality.
5. How do I contact HPE support for service inquiries?
You can contact HPE support through the support portal or by reaching out to your HPE account representative for assistance with your service needs.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 27 reviews
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Product Reviews
★★★★★ 5
Solid, Well‑Built Adapter with Excellent Performance
I bought this adapter for my M1 MacBook Air so I could properly test the speeds on my new 2Gb internet service. During installation, my old cheap USB‑C Ethernet adapter kept capping out at 1Gb, and even the tech suggested the adapter was the bottleneck.
After he left, I ordered this UGREEN model. I’ve had great luck with their products before and it did not disappoint. It has a solid, heavier feel with what seems like a metal casing, and it worked instantly. macOS recognized it right away with no drivers needed. I simply turned off Wi‑Fi, plugged it in, connected the Ethernet cable, and I was online immediately.
My very first speed test hit right at 2Gb, and it’s been consistently fast and stable ever since. I also haven’t noticed any heat issues at all.
Overall, a fantastic upgrade and absolutely worth it if you need true multi‑gig speeds on a Mac.
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Reviewed in the United States on May 8, 2026
★★★★★ 5
Reliable network speed tests and smb speeds
Got this on prime day for about $20 USD. For the price and quality it was definitely worth! Works perfectly and as you would expect. No driver installations or dropped connections so far, just plug and play. Sleek design, gets a little warm (which is expected) but not hot at all.
Tested on compatible internal network speeds which showed to be reliable and fast
Hardware tested on:
- base m4 mac mini connected via usb c ugreen 2.5g adapter
- over cat7 ethernet cable (overkill but cat6/cat5e under 100meters/328ft should be enough)
- 2.5g ethernet switch
- 2.5g port on nas
iperf3 tests:
- iperf3 tests from base m4 mac mini to another 2.5g device on a 2.5g switch
- shows average bitrates of ~2.35 Gbits/sec
smb tests from a usb3 connected to base m4 mac mini:
- only took ~2mins to transfer 31.31 GB for 11 files in varying sizes
- which on average came out to around a transfer rate of 2.087gbps
- which is about 260.88 Megabytes per second
- i'd imagine this would even be slightly faster for files directly on the mac but wanted to test with a real scenario
- probably closer 290-300 Megabytes per second for files stored on the device rather than usb3
have not had a need to test this on mobile yet but iphones with the 10g usbc (and probably just usbc in general) should be fine
i'm sure if you're looking into buying one of these you already know all this but some things to keep in mind. your mileage may vary based on your cable length and runs/environment surrounding your network/cables for any electromagnetic interference. but generally as long as you have 2.5gb compatible ports and cabling and you should be good to go!
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Reviewed in the United States on July 11, 2025
★★★★★ 5
Solid USB-C Upgrade for 2.5GbE - Good Value and Performance - Good for Mac Users
I’ve been using this Ugreen adapter for a 6 months now and it’s become one of my go-to accessories. If you have a device like the M1 MacBook Pro or Mac Mini that’s limited to 1Gb Ethernet, this adapter is a great way to unlock faster speeds, especially if you’re upgrading your home or office network to 2.5GbE. I have everything connected to a 10Gb switch after I upgraded my Synology NAS and needed a way to improve access to it for storage.
Setup was truly plug and play, just connect the Ethernet cable to one end, plug the USB-C into your device, and you’re good to go. I noticed an immediate improvement in transfer speeds when moving large files to my NAS. This is perfect for anyone working with media or large data sets where Wi-Fi just doesn’t cut it. I was initially capped at 200MB/s. It more than doubled when I used the adapter to 200MB/s
At around $20, it’s excellent value when compared to higher-end adapters that cost much more but often deliver the same result. It’s compact, feels well made, and I’ve had zero issues with performance or stability. It does get slightly warm during long transfers, but I haven’t seen any drop in connection quality or speed.
If you’re trying to squeeze more speed out of your Mac Mini, laptop, or even a docked tablet, this is a solid upgrade. I keep mine on the desk and switch it between devices as needed. Highly recommended for anyone moving to a 2.5Gb network or needing faster wired performance.
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Reviewed in the United States on July 27, 2025
★★★★★ 5
MR. SULU… PREPARE FOR WARP SPEED. ENGAGE.
Rocket fast. Sleek, smooth design. Have another adapter from different company, which tends to fail when utilizing more than 1.5 GB. It just decides to downshift the first gear.
This adapter does not.
Speeds are scary.
SpeedTest results are fun, watching the gauge being download teat and swing radically to the right. Pinned.
Speeds coming in at 2,327 mb/s uploads at 2,150 mb/s (depending on time of day.
Great for streaming content from laptop 4K, Dolby Vision Dolby Atmos, no problems… smooth no hiccups
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Reviewed in the United States on May 28, 2026
★★★★★ 5
Great speed, connection sometimes blocked but there is a solution.
I wanted to take advantage of my 3gb fiber connection, and the best way was to connect my Mac M1 via Ethernet. This looked like a good solution. It started pretty good. I could almost max out my 2.5gb port on my switch. Then a strange thing started happening.
At odd, but consistent, intervals, my connection would stop and say it was 'blocked'. If I waited, it would come back to active. If I switched Thunderbolt ports, it would come back instantly. Annoying.
After a couple of days trying different ports, cables, DHCP vs static IP, and WiFi working flawlessly, I figured it was something in the Mac. Many Google searches directed me to the Thunderbolt Bridge. Apparently, this feature is to directly connect two Macs together IP for a high-speed connection. But it has been known to cause my issue.
I removed the Thunderbolt Bridge service (I can add it back later if needed), rebooted, and have been working great for over a day now. Hopefully, this might help someone in the future.
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Reviewed in the United States on May 24, 2026