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Description
HPE Foundation Care Exchange - Extended Service - 1 Year - Service Hewlett Packard Enterprise Hpe Anw 1y Fc Nbdexche/r836048xt4cdcnsvcDiscover a powerful blend of proactive hardware exchanges and remote software support designed to maximize uptime for your IT infrastructure. HPE Foundation Care Exchange provides fast, freight free hardware replacements and continuous software updates for HPE Networking products, all delivered with Next Business Day response. This 1 year service is engineered to reduce downtime, simplify budgeting, and give your IT team predictable support costs
Discover a powerful blend of proactive hardware exchanges and remote software support designed to maximize uptime for your IT infrastructure. HPE Foundation Care Exchange provides fast, freight-free hardware replacements and continuous software updates for HPE Networking products, all delivered with Next Business Day response. This 1-year service is engineered to reduce downtime, simplify budgeting, and give your IT team predictable support costs while keeping your systems running smoothly with access to the latest patches and reference manuals.
- Comprehensive coverage that blends hardware exchange with remote software support. Enjoy rapid hardware replacement alongside ongoing software updates and patches for HPE Networking products, all through a single, easy-to-manage service.
- Next Business Day replacement for rapid remediation. When a fault occurs, the service provides a fast replacement that minimizes downtime and accelerates recovery, so your operations stay on track.
- Freight-included, replacement that is new or equivalent to new in performance. Replacement products or parts are shipped to your location at no additional freight charge, ensuring minimal disruption to your workflow.
- Remote software support keeps your systems optimally maintained. Access expert remote assistance for hardware- and software-related issues, plus timely software updates and reference manuals as soon as they’re available.
- Predictable total cost of ownership with a 1-year scope. A cost-efficient alternative to onsite support that helps you plan and budget while delivering dependable performance and peace of mind throughout the year.
Technical Details of HPE Foundation Care Exchange - Extended Service - 1 Year
- Service duration: 1 year of coverage from the start date of the agreement.
- Service components: Hardware exchange and remote software support for eligible HPE products, with software updates and patches for HPE Networking products.
- Hardware exchange specifics: Replacement product or part delivered free of freight charges; replacement is new or equivalent to new in performance; suitable for hardware that can be shipped and data restored from backups.
- Software support specifics: Remote technical support, access to software updates, patches, and reference manuals as soon as they are released, to keep systems current and secure.
- Response time: Next Business Day replacement service response for eligible requests, designed to maximize uptime.
- Delivery model: Remote support combined with fast hardware exchange provides a dependable, cost-conscious alternative to traditional onsite service.
- Target products: Hewlett Packard Enterprise products eligible for Foundation Care Exchange, including networking hardware and related software with updates available through the service.
- Maintenance benefits: Ensures system availability, reduces unplanned downtime, and supports a predictable maintenance schedule with routine software updates.
How to install HPE Foundation Care Exchange
Note: This is a service offering rather than a software installation. To get started with HPE Foundation Care Exchange, follow these practical steps to activate and benefit from the program:
- Verify eligibility and terms. Confirm that your eligible HPE hardware and networking software fall under the Foundation Care Exchange program and that you understand the 1-year service scope.
- Initiate a service request with HPE. Contact HPE or your authorized reseller to open a Foundation Care Exchange case. Provide model numbers, serials, and a brief description of the issue to expedite processing.
- Coordinate replacement logistics. When a hardware fault is identified, HPE will schedule a Next Business Day replacement. A replacement product or part will be shipped to your location with freight charges waived.
- Prepare the installation environment. Ensure you have backups of critical data and a safe workspace for exchanging hardware components. Follow your internal change-management procedures to minimize disruption.
- Upgrade and validation. Install the replacement hardware or component as directed by HPE, power up, and verify basic functionality. If software updates are part of the exchange, allow remote updates to complete and then validate connectivity and performance with your systems.
- Documentation and closure. Record asset details, update ITSM tickets or configuration management databases, and confirm satisfaction with the replacement and software support services. Return any defective items as instructed by HPE for credit or recycling as applicable.
Frequently asked questions
- What exactly is included in HPE Foundation Care Exchange? It combines hardware exchange (replacement parts or products shipped free of freight charges, new or equivalent to new in performance) with remote software support (updates, patches, reference manuals) for eligible HPE products, all on a 1-year term with Next Business Day response.
- How does the Next Business Day replacement work? When a supported hardware component fails or is faulty, HPE commits to delivering a replacement by the next business day to minimize downtime. The replacement is shipped with freight charges covered and is intended to get your environment back online quickly.
- Is onsite support included? This service is positioned as a cost-efficient and convenient alternative to onsite support, focusing on rapid remote assistance and fast hardware exchanges rather than on-site visits.
- What software benefits come with this service? Customers gain access to remote technical support for HPE Networking products, plus updates and patches as soon as they are made available, along with accompanying reference manuals to guide configuration and maintenance.
- How long does the service last? The coverage lasts for 1 year from the start date of the agreement, offering predictable maintenance and support throughout a full business cycle.
- What should I do to start? Contact HPE or your authorized distributor to initiate the Foundation Care Exchange, gather product details (model, serial, SKU/UPC where required), and schedule the planned hardware exchange or software support interactions according to your operational needs.
- What happens to the defective hardware? Replacements are delivered and, in many cases, the defective component is returned or recycled under the terms of the program. Specific return instructions are provided by HPE during the service activation.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
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Product Reviews
★★★★★ 5
Very nice quality
Size: 2' x 3' (Sheepskin shape), Color: Creamy White, Size: 2' x 3' (Sheepskin shape), Color: Creamy White
I ordered three of these, and they arrived promptly and very well packaged in a vacuum seal pack. Once you pull them out, shake them and fluff them a little bit they lose their wrinkles pretty quickly. They seem to be very good quality and are authentically sheepskin. The “white” has a tiny little bit of a yellow undertone, which is what I expected since it’s basically a dyed sheep skin. I would call the white color “natural” rather than white white. They are very thick and were a good price. I ordered two of the three foot-long hides and one 6ft foot hide. One of the hides had a slight odor to it that reminded me a little bit of eggs. It’s been laying on my bench all night and 24 hours later there is no smell. The other two hides had zero smell at all. I think it’s just a little leftover chemical smell from the treatment of the hide when they get it ready. It wasn’t overwhelming or overpowering. If you’re looking for the ultimate SUPER plush sheepskin, I recommend the Overland Sheepskin Company. However, for what I need these for which is just something to throw over my dining room table bench for a little cushion and aesthetics. It’s absolutely perfect and the right price point.
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Reviewed in the United States on February 27, 2025
★★★★★ 5
Beautiful Good Quality Sheepskin, Beautifully Packaged
Size: 2' x 6' (Sheepskin shape), Color: Creamy White, Size: 2' x 6' (Sheepskin shape), Color: Creamy White
Very nicely packaged and presented sheepskin rug. Seems like very good quality and is just as I imagined it would be based on my previous experiences with sheepskin.
I don’t think it’s as soft as others seemed to think but it has been chemically processed and it is very similar in texture to what I remember from past experiences with sheepskin.
I got this for the kitties to nap on - one seemed proud of me for bringing home a pelt and went into hunt mode. The other looked at me suspiciously like he didn’t really know me at all and was afraid I could be eyeing him for his fur!
Hopefully once they both adjust they’ll enjoy napping on it 🙀😻
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Reviewed in the United States on March 19, 2026
★★★★★ 5
Full of beauty!
Size: 2' x 6' (Sheepskin shape), Color: Creamy White
This company takes pride in their work. The sheep skin covering is beyond what anyone could imagine. I purchased this for medicinal purposes. I found out I have SI joint dysfunction. And this sheepskin helps to relieve pressure points so I am using this as a chair covering for when I sit. The product came in a big box and then a plastic bag and then a third, well covered, plastic bag to protect the sheepskin. You will not be disappointed if you purchase this covering. The price was excellent. It will take your breath away. Very happy with my purchase. There was no odor when I opened the package. Many thanks for an excellent product and helping me to be more comfortable when I sit for short periods of time. :)
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Reviewed in the United States on January 12, 2026
★★★★★ 4
Nice, but almost feels faux to me
Size: 2' x 6' (Sheepskin shape), Color: Pink, Size: 2' x 6' (Sheepskin shape), Color: Pink
I like it, but it says it’s real, and I believe them, but it feels like it is faux. I’ve owned a fake one before and it feels similar. Please know I am not saying it is not real. I guess the fake was well done!
It’s super long and I am still on the fence if I want it this long. I’ve taken a pic here, but right now it is wrapped in the package in case I need to return.
It is soft and pretty, but I’m not sure that Barbie pink is my best choice lol. Usually I would pair it with a mid century modern bedspread that is chenille, with a little pink so it works well but not too matchy matchy. I wish I had taken a pic with that bedspread because the bit of pink on the bedspread looks very nice against the rug. So let me apologize for having it with an ugly bedspread.
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Reviewed in the United States on August 21, 2025
★★★★★ 5
This is a wonderful sheepskin
Size: 2' x 3' (Sheepskin shape), Color: Creamy White
This sheepskin is so soft and comfortable. I use it on my couch and it really helped me stay warm in the winter months.
Super glad I bought it.
My cat loves it too
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Reviewed in the United States on April 13, 2026