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Description
HPE Foundation Care - Extended Service - 1 Year - Service 8360 12/16/24p SvcThe HPE Foundation Care Extended Service 1 Year is designed to deliver comprehensive support for your IT infrastructure, ensuring both hardware and software services are at your fingertips. With this service, Hewlett Packard Enterprise (HPE) offers a robust solution to increase the availability of your systems while providing expert assistance to resolve any technical issues that may arise. This service is essential for organizations looking to
The HPE Foundation Care - Extended Service - 1 Year is designed to deliver comprehensive support for your IT infrastructure, ensuring both hardware and software services are at your fingertips. With this service, Hewlett Packard Enterprise (HPE) offers a robust solution to increase the availability of your systems while providing expert assistance to resolve any technical issues that may arise. This service is essential for organizations looking to maintain high operational efficiency and minimize downtime.
- Comprehensive Support: HPE Foundation Care offers extensive hardware and software services, ensuring that your IT infrastructure operates smoothly and effectively. You gain access to a wealth of technical resources from HPE.
- Remote Diagnosis and On-Site Repair: Enjoy the convenience of remote diagnosis and technical support for hardware issues, with the option of on-site repair if necessary. This guarantees a swift resolution to problems, minimizing downtime.
- Software Updates and Technical Assistance: Receive remote technical support for covered software products, along with access to essential software updates and patches, ensuring that your systems are always up to date.
- Next Business Day Service Response: HPE Foundation Care guarantees a Next Business Day response for parts and labor, allowing for quick resolutions and ensuring that your business operations remain uninterrupted.
- 1-Year Service Duration: The extended one-year service plan provides long-term support, guaranteeing efficiency and reliability while allowing your IT team to focus on strategic initiatives rather than technical issues.
Technical Details of HPE Foundation Care - Extended Service
- Service Duration: 1 Year
- Service Type: Extended Service for Hardware and Software
- Response Time: Next Business Day for Parts and Labor
- Supported Products: HPE hardware and selected third-party products
- Included Services: Remote diagnosis, on-site repair, Basic Software Support, Collaborative Call Management for eligible software
How to Install
To take advantage of the HPE Foundation Care - Extended Service, follow these simple steps:
- Confirm eligibility for your HPE hardware and software products by contacting HPE support.
- Purchase the HPE Foundation Care service through your HPE account or authorized reseller.
- Once purchased, HPE will assist you in setting up your service plan and provide you with necessary documentation.
- Ensure your IT team is familiar with the service procedures and how to contact support for prompt assistance.
Frequently Asked Questions
What is covered under HPE Foundation Care?
The service covers remote and on-site support for eligible HPE hardware and software products, including updates and patches for supported software.
How quickly can I expect service response?
The service guarantees a Next Business Day response for parts and labor, which helps to quickly address and resolve any issues.
Is HPE Foundation Care available for third-party products?
Yes, the service includes support for selected third-party software products, but availability may vary.
Can I renew the extended service after one year?
Yes, you can renew your HPE Foundation Care service plan before it expires to continue receiving uninterrupted support.
How do I contact HPE support for service requests?
You can contact HPE support through their official website or by using the contact details provided in your service documentation.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.0 ★★★★★
Based on 6 reviews
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Product Reviews
★★★★★ 5
Awesome USB-C Hub
My new MacBook Air has USB-C ports only, so I recently upgraded to this USB-C hub, a 7in1 Multi-Port USB-C Adapter, and it has completely solved all of my port needs. With the two USB-A ports, I can still use my old memory sticks, without replacing them, as well as two USB-C ports, all making moving files, movies and pictures, with ease. I needed something fast and reliability, and this little device delivers on both fronts. One of the USB-C ports it a power passthrough, which works great for charging device, like my MacBook Air. It is very easy to use, just plug and play, making it compatible with the MacBook Air. Also has a built in card reader, and a HDMI port, pretty much covering all your port needs. If you are looking for a well built, reliable, fast, and compact USB-C hub that can everything, this is the one to get. Highly recommended!
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Reviewed in the United States on May 5, 2026
★★★★★ 5
Good value and best of all - it works
This did the job I wanted it to. Expanded the ports when my laptop just ran out. No delay or ANY issue no matter what I plugged where and after a little figuring out where things went (not difficult) its performing very well. As far as value, its great. I always evaluate something by if I would purchase it again. Yes I would. if you need it, get it and set it up and move on with less worry about port capacity.
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Reviewed in the United States on May 28, 2026
★★★★★ 4
Good Multipurpose Hub, Some Limits on Power Draw
I use this with a Dell Latitude 7430 with a 65W charger, and it works fine as a docking hub. The only problem I've encountered is when rebooting, the boot will pause with a warning message to tell me that the laptop may encounter reduced performance because it isn't able to receive the full 65 watts. I don't get that warning if I'm not running the power supply through the hub.
Otherwise, if I just use the hub as a port extender everything is fine. It has a compact design and is reasonably lightweight. It would be ideal for travel.
Like my other Anker hubs, it's well constructed and doesn't feel cheap although it's good value for money.
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Reviewed in the United States on June 9, 2026
★★★★★ 5
I don't know how I ever lived without it.
I'm very happy with this device. My laptop doesn't have an ethernet port and only has one USB-C SuperSpeed port, so I bought an ethernet to USB-C cable to connect my ethernet switch to the Anker and into my laptop's USB-C port, and it works great. I don't need a fast internet connection for the things I do, so my service is only a 50mbps symmetrical up/down connection, and that's what I get even while transferring files from my external between other devices, charging my phone, and using composite devices.
I bought the Anker 100W Compact and Foldable USB C Charger for it and it charges my S24 extremely fast.
It's very well built, yet super lightweight. I love the sleek, slender design. It's the perfect size to easily slide into a pocket, store in a desk drawer, or keep handy in a laptop case or backpack.
Using it is easy. Just plug it into your computer and plug your devices into it. Just make sure you have a power supply for it if you're charging or powering other devices, using external storage, or running anything else that taxes USB power.
I have had ZERO connectivity issues with it — no random disconnect/reconnect blips, no failed transfers for huge amounts of data that have taken up to 45 minutes, no static his or crackle when my headset is running through it... no problems at all. It's actually kind of spooky now that I think about it... I can't recall a time I've ever had a similar device that didn't have some nuance that got under my skin, like a loose connection, random disconnections, having to reinstall the drivers all the time, or having to troubleshoot just to get it connected for the first time.
The most stress I've put it through was with my keyboard connected, ethernet running through it, my S24 charging and transferring about ~20gb of pictures and videos to my 2T external HD at the same time that my laptop was transferring about ~500gb of media and documents to the HD, too, and I was surprised by how warm it DIDN'T get.
My only complaint is trivial and unique to my situation — I wish output cord was longer. About six inches would do. My laptop sits up on an adjustable stand that clamps to my desk, and the end where the output cord is hangs a few inches off of my desk. This puts extra stress on the USB-C port and can wear it out faster or damage it.
I haven't had a use for the HDMI port yet, but I eventually will. I use all of the other ports for my work and personal devices, though. These include: a 2tb external hard drive; a Poly Blackwire 3320 Series headset; a dongle for a wireless mouse/keyboard combo or a wired keyboard and a dongle for a wireless mouse; my Galaxy S24 charges and transfers files through it super fast; I have several thumb drives ranging from 20gb to 512gb that I regularly use; I recently bought an RCA/S Video-to-USB converter to digitize old home movies I plug into it, too.
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Reviewed in the United States on October 25, 2025
★★★★★ 5
Anker wins again.
Worked well for usb hub but hdmi was not reliable. Disappointed because usually Anker products are good quality. UPDATE: Anker voluntarily offered a refund so my faith in Anker has been fully restored.
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Reviewed in the United States on May 5, 2026