SKU: 6193010741

HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 1 Year - Warranty 380 Gen10+ Svc

$920.01 $1022.23
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Ships within 48 hours · Estimated delivery Aug 30 - Sep 4

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Description

HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 1 Year - Warranty 380 Gen10+ SvcExperience unparalleled operational support for your HPE hardware and software products with the HPE Pointnext Tech Care Basic with Defective Media Retention Post Warranty 1 Year Warranty. This comprehensive service solution empowers your IT team to focus on innovation while ensuring robust support for your existing infrastructure. With features tailored to enhance productivity and efficiency, this warranty service is designed to meet the specific

Experience unparalleled operational support for your HPE hardware and software products with the HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 1 Year - Warranty. This comprehensive service solution empowers your IT team to focus on innovation while ensuring robust support for your existing infrastructure. With features tailored to enhance productivity and efficiency, this warranty service is designed to meet the specific needs of your organization.

  • Proactive Operational Support: HPE Tech Care Service provides your IT teams with expert guidance and resources to streamline operations, allowing you to shift focus from reactive problem-solving to strategic innovation.
  • Direct Access to Specialists: Gain access to product-specific specialists who offer general technical guidance, ensuring that you have the right expertise at your fingertips to resolve issues effectively.
  • Flexible Support Channels: Get assistance through various channels, including telephone support, real-time chat, automated incident logging, and moderated forums, providing comprehensive help whenever you need it.
  • Defective Media Retention: Included with the service, defective media retention helps safeguard your data and resolve issues efficiently, giving you peace of mind regarding your media assets.
  • Next Business Day Support: With a commitment to reliability, HPE Tech Care Service offers next business day parts and labor service response time, ensuring timely completion of any necessary repairs or replacements.

Technical Details of the Product

  • Service Duration: 1 Year
  • Service Type: Post Warranty Support
  • Support Channels: Telephone, Real-Time Chat, Automated Incident Logging, HPE Moderated Forums
  • Response Time: Next Business Day for Parts and Labor
  • Defective Media Retention: Yes

How to Install

To activate your HPE Pointnext Tech Care Basic service, follow these simple steps:

  1. Purchase the service through an authorized HPE partner or directly from HPE.
  2. Receive your service agreement and product registration details via email.
  3. Register your HPE products on the HPE support portal using the provided instructions.
  4. Familiarize yourself with the available support channels and resources.
  5. Contact HPE support through your preferred channel whenever assistance is needed.

Frequently Asked Questions

What is HPE Pointnext Tech Care Basic?

HPE Pointnext Tech Care Basic is a support service that provides operational assistance for HPE hardware and software products, focusing on proactive solutions and access to technical specialists.

Is defective media retention included in this service?

Yes, defective media retention is included, allowing you to retain the defective media for further investigation or data recovery purposes.

How quickly can I expect a response for support?

HPE Tech Care Service offers next business day response for parts and labor, ensuring that your issues are addressed promptly.

What support channels are available?

You can access support through telephone, real-time chat, automated incident logging, and HPE moderated forums, providing you with multiple options for assistance.

How long does the service last?

The service duration is one year, ensuring you receive continuous support for your HPE products.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 6193010741

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4.6 ★★★★★
Based on 25 reviews
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Product Reviews
M
Matthew L E
Dallas, US
★★★★★ 1
Disappointing Quality
I got these floating shelves with LED lights for my wife, and at first, they seemed like a great purchase. She was really excited about them, and they were surprisingly easy to install. Unfortunately, after just two days, the LED lights completely stopped working. It’s really disappointing because the shelves looked great initially, and the added lighting was a nice touch. For the price, I expected much better quality and durability. It’s frustrating when something you’re excited about doesn’t live up to its promise. While the shelves themselves are still usable, the main feature—LED lighting—is what made them special, and that feature failed. I wouldn’t recommend these based on our experience.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 17, 2025
A
Araknis
Carnegie, US
★★★★★ 5
LED floating shelves
I love that these have lights. I don't know how they could be designed to hide a cord so are as expected. I wouldn't want them with replaceable batteries either.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 1, 2025
C
Verified Purchase
Cienna
Cuba, US
★★★★★ 5
Good product!
10/10 would recommend! Super cool and unique. Had a lot more features than expected and good for the price. Super easy to install if you have a hand drill. Very sturdy and not super heavy. Would buy again!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 22, 2025
D
Verified Purchase
Desert Mermaid
San Leandro, US
★★★★★ 4
Middle of the road for me. Not great, not horrible.
Size: 10M
Easy to install. Just wanted something simple and inexpensive to liven up my back patio awning. I had them up in mere minutes with adhesive clips. My only complaint is that they are not as bright as one would expect LED lights to be. At night they to me provide more of a soft glow even at the brightest setting. I am not very certain whether they will stand up to hot desert heat. The instructions mentioned adhesive tape on the backs of each light, but there were none on the lights, nor in the box. I used my own. I will update my review after finding out if they do or not. I do like the remote feature however. They are just OK Update**Adhesive tapes were found which fell out of the box onto my floor, which I did not see. My fault. All good now.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 8, 2026
K
Kat
Charlottesville, US
★★★★★ 5
Great idea!
Size: 30M
Love the idea of these! Every year it’s such a pain to put up holiday lights that I avoid doing it until the last minute or at all (especially when the weather is yucky…). And I admittedly didn’t get these permanent outdoor lights installed before the holidays as originally planned, so can only speak to the functioning of the lights. I did test the lights and the app -- both functioned well and are easy to set up. I really like that the lights can be put on a timer via the app. Great light color choices as well. Very vibrant. When the weather warms up, I’ll be installing the lights permanently, and REALLY love that I can just keep them up year-round for Christmas, Valentines, Halloween, etc., as well as general every day use. I’ll update this review if installation is a problem, but I am pleased so far with these permanent outdoor lights.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 26, 2025

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