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Description
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service r Msr2003x SvcThe HPE Foundation Care Call To Repair Service with Comprehensive Defective Material Retention is a vital solution for businesses aiming to enhance their IT infrastructure's reliability and performance. Designed by Hewlett Packard Enterprise (HPE), this extended service plan offers a comprehensive approach to hardware and software support, ensuring your IT environment is always operational. With robust technical resources and responsive service, you
The HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention is a vital solution for businesses aiming to enhance their IT infrastructure's reliability and performance. Designed by Hewlett Packard Enterprise (HPE), this extended service plan offers a comprehensive approach to hardware and software support, ensuring your IT environment is always operational. With robust technical resources and responsive service, you can rest assured that your systems will remain available, allowing your team to focus on critical tasks.
- Comprehensive Coverage: This service encompasses both hardware and software support, ensuring that your HPE and selected third-party products are fully protected against unexpected failures.
- Remote Diagnosis and On-Site Repair: Benefit from HPE's remote diagnosis capabilities and, if necessary, prompt on-site hardware repair provided by qualified experts, ensuring minimal downtime.
- Defective Material Retention: With the Comprehensive Defective Material Retention feature, you can retain defective components, helping you manage inventory effectively and reduce costs.
- Rapid Response Times: Enjoy a quick 6-hour repair service response time, designed to provide efficient solutions for your business, ensuring quick resolution of issues.
- Three-Year Extended Service: This plan’s three-year duration allows for prolonged support, ensuring your IT systems remain productive and reliable over an extended period.
Technical Details of the Product
- Service Type: Extended Service Plan
- Duration: 3 Years
- Response Time: 6 Hours for on-site repairs
- Includes: Remote diagnosis, on-site hardware repair, Basic Software Support, and Collaborative Call Management for selected software products
- Material Retention: Comprehensive Defective Material Retention included
How to Install
Installation of the HPE Foundation Care Call-To-Repair Service is straightforward. Once you purchase the service, you will receive an activation code and instructions via email. Follow these steps to ensure seamless integration:
- Review the service agreement and documentation provided.
- Activate the service using the provided code through the HPE support portal.
- Inform your IT team about the service's features and benefits.
- Coordinate with HPE’s technical resources to set up remote diagnosis capabilities.
- Ensure your IT infrastructure is aligned with the eligibility requirements for hardware and software coverage.
Frequently Asked Questions
-
What products are eligible for the HPE Foundation Care service?
Eligible products include a range of HPE hardware and selected third-party software products. For a comprehensive list, please contact HPE directly. -
Is there a limit on the number of service calls I can make?
No, there is no limit on service calls. You can utilize the service as often as necessary during the coverage period. -
What is the process for requesting on-site support?
To request on-site support, simply contact HPE’s support line and provide your service details. A technician will be dispatched to your location as needed. -
Can I upgrade or modify my service plan?
Yes, HPE offers options to upgrade or modify your service plan based on your changing business needs. Contact your HPE representative for assistance. -
How is defective material managed under this service?
The Comprehensive Defective Material Retention allows you to keep defective parts, which helps in managing inventory and reducing costs associated with spare parts.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.8 ★★★★★
Based on 22 reviews
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Product Reviews
★★★★★ 5
Excellent wrist rest, BUT not for me
I'm rating this wrist rest 5 stars despite the fact that it's not for me. The reason that it is not for me is simple: My palms get very sweaty, and this makes my palms stick to the wrist rest, making it hard to move my hands around. This is an inherent limitation of the fact that it is made out of wood, and drove me to the 17" x 4" x 0.75" foam wrist rest from Grifiti instead.
If you don't have sweaty palms, however, this wrist rest is perfect. It is 4 inches deep instead of the typical 3.1 inches, it is the perfect height and tapered just so for maximum comfort, the wood (Golden Oak color) is beautiful, and the engraved logo is tasteful and non-intrusive.
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Reviewed in the United States on October 10, 2023
★★★★★ 5
The perfect wrist rest. Stop looking, just buy this one!
Color: Onyx, Size: Tenkeyless/TKL Keyboard Wrist Rest, Color: Onyx, Size: Tenkeyless/TKL Keyboard Wrist Rest
The perfect wrist rest. I used those gel and silicone wrist rests thinking the softer they are the better. Not so. This is solid hardwood and my wrists no longer ache after a long day at the computer. The size I picked is perfect for a TKL keyboard. The angles, height, and design are optimal for a comfortable typing experience. Even 8-10 hours of typing!
I love Glorious' products, they come so well packaged and attention to every detail is given. Gosh, its just a wrist rest! No, it is a tool that provides comfortable work experience.
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Reviewed in the United States on September 4, 2025
★★★★★ 5
The wood is great.
I used to use a typical padded wrist pad, but am a heavy sweater. Upon reading another review in regards to that matter I decided to take the plunge on this rest. I have been a user of the Model O mouse from Glorious for a while and liked it so I trusted the company's reputation for taking gamers' needs into consideration.
After using it for about a week and playing different types of games/working from home on it, I can say that although your sweat might pool during sweaty moments, it's easy to wipe off and doesn't seem to easily absorb into the wood.
The wood itself is of a nice quality, I like the oak over the onyx for a more "real wood" look. There was no difference in comfort for me, you'd think being used to a padded wrist this shift would be "hard" on me, but no, I haven't had any problems. It's ergonomics for typing are also good as I notice my WPM and consistency be higher on multiple tests.
All-in-all quite satisfied with the purchase, fits the aesthetic, feel, and ergonomics I was looking for.
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Reviewed in the United States on March 2, 2021
★★★★★ 5
Very well made, matches width of Keychron Q6 perfectly, great for bigger hands!
This is a nicely finished slab of wood that is an EXACT match for my Keychron Q6 in both width and height. Depthwise, this is 4", so if you got larger hands (as I do), this is a bit better than the silicone Keychron version which I believe is 3.5" or so in depth. The non-stick feet are a nice feature, and the profile is wonderful to type on. Only issue with the item I received is a small nick right below the Glorious emblem on the lower right of the wrist rest - may have been an errant tool mark. However, this doesn't detract in my own opinion, from the well-designed profile and features of this wrist rest and was easily covered with a furniture marking pen. I'm still giving this item 5-stars and getting another one for the office!
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Reviewed in the United States on May 7, 2025
★★★★★ 4
Glorious Wooden Palm Rest Durability and Stability in an Elegant Design
Color: Onyx, Size: Mouse Wrist Rest, Color: Onyx, Size: Mouse Wrist Rest
After years of using foam palm rests, I always encountered the same problem: they deformed over time, losing height, ergonomics and, consequently, their usefulness. This is especially critical when you spend between 3 and 8 hours a day at the PC for work, study or gaming, since a bad posture can increase the risk of suffering from carpal tunnel syndrome.
This is where Glorious' wooden palm rests come in, a solution that eliminates deformations and offers an ideal height for both the mouse version and the TKL (Tenkeyless) version.
Positive points
• Solid and durable construction: Unlike foam, wood maintains its shape and provides stable support over time.
• Elegant and minimalist design: Its finish gives a premium touch to any setup.
• Effective non-slip base: The bottom rubbers prevent unwanted movements, providing total stability.
• Easy maintenance: Although wood is slightly porous and can retain natural oils or residue from creams and perfumes, cleaning it is easy.
Areas for improvement
• Less softness than foam: Although still comfortable, wood sacrifices some of the cushioned feel that some prefer. A redesign with a foam strip on top could improve this.
• Inconsistent finish between versions: I bought the mouse rest and the TKL at the same time, but noticed that the color tones were different (one blacker than the other). It doesn't affect functionality, but it does affect aesthetics.
If you're looking for durability, stability, and a sophisticated design, this is a highly recommended palm rest, especially if you find it on sale. Although it's not as soft as the foam ones, it does its job of providing ergonomic support exceptionally well. An excellent complement for those who spend long hours at the PC and are looking for a sturdier alternative to traditional palm rests.
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Reviewed in the United States on February 5, 2025