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Description
Extreme Network Inc Ew 4hr Onsite H31048Introducing Extreme Networks ExtremeWorks Extended Service. Experience unparalleled support with this comprehensive service plan, meticulously designed to safeguard your investment and ensure optimal performance of your Extreme Networks equipment. With a dedication to minimizing downtime and maximizing efficiency, you can concentrate on elevating your business while we take care of your network needs. 24 x 7 x 4 Hour On Site Support: Rest easy with
Introducing Extreme Networks ExtremeWorks - Extended Service. Experience unparalleled support with this comprehensive service plan, meticulously designed to safeguard your investment and ensure optimal performance of your Extreme Networks equipment. With a dedication to minimizing downtime and maximizing efficiency, you can concentrate on elevating your business while we take care of your network needs.
- 24 x 7 x 4 Hour On-Site Support: Rest easy with around-the-clock assistance and a guaranteed 4-hour on-site response time. This swift reaction ensures that any issues you encounter are resolved rapidly, effectively minimizing disruptions to your business operations.
- Comprehensive Maintenance: The ExtremeWorks service encompasses both parts and labor, offering you a complete package for maintaining your equipment in peak condition. This reliability enhances your network's performance and protects your investment.
- Flexible Scheduling: Benefit from customizable service options that allow you to plan work hours, locations, and assignments according to your needs. This flexibility enhances your operational efficiency while ensuring consistent service delivery.
- Inventory Cost Minimization: With parts and labor included, you can minimize your inventory costs, facilitating better budget management without compromising quality or reliability.
- One-Year Coverage: Enjoy peace of mind with a full year of coverage, providing continuous support and maintenance that boosts the longevity and reliability of your network systems.
Technical Details of the Product
- Service Type: On-site Maintenance
- Service Duration: 1 Year
- Support Availability: 24 x 7
- Response Time: 4 Hours
- Includes: Parts & Labor
- Service Sub Type: Physical
How to Install
Getting started with your Extreme Networks ExtremeWorks - Extended Service is simple. Follow these easy steps:
- Purchase the service plan through an authorized Extreme Networks distributor.
- Upon confirmation of your purchase, you will receive a service agreement detailing how to access support.
- Register your equipment using the service agreement number to activate on-site support.
- Contact the support hotline whenever you require assistance; prompt help is just a call away, with the option of on-site support as needed.
Frequently Asked Questions
- What does the 24 x 7 support cover? The 24 x 7 support covers all inquiries related to your Extreme Networks equipment, including troubleshooting, configuration assistance, and hardware replacement concerns.
- How quickly can I expect a technician on-site? With our guaranteed 4-hour response time, a technician will be dispatched to your location promptly after identifying the issue, ensuring minimal downtime.
- Is there a limit to the number of service calls I can make? No, there is no limit to the number of service calls during the 1-year service period. We are dedicated to providing you with the support you need, whenever you need it.
- What types of equipment are covered under this service plan? This service plan covers all Extreme Networks hardware that is registered under your service agreement. Please consult your agreement for specifics on coverage.
- Can I transfer the service to another location or equipment? Yes, you can transfer the service to another location or equipment, provided that you inform Extreme Networks and adhere to the necessary procedures for the transfer.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.8 ★★★★★
Based on 22 reviews
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Product Reviews
★★★★★ 5
Great product
Size: 12 Inch, Style: Black 6Pack
Great quality brackets. Nice and heavy and sturdy. Came with all the screws to attach it to the wall. Packaged very nicely.
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Reviewed in the United States on May 30, 2026
★★★★★ 5
Well-built MacBook Stand to Help Eliminate Ergonomic Problems
Color: silver
Like so many people these days, a lot of my life revolves around being on my laptop. Like so many people these days, all that time hunched over a laptop was causing physical discomfort. Once I realized the source of my problems and reading up on solutions to common laptop ergonomics problems, I chose this laptop stand as one of my tools to correct the ergonomics issues facing me, and eight months later I am happy to inform you that this has done its job well.
Fortunately, I was already using my laptop on a standard-height desk, but having the screen at desk height (30" off the floor) was the major source of neck pain for me. At its lowest setting (the knob all the way to the left), it raises my 13-inch MacBook Pro about 5-3/4" off the table (measured to the bottom of the aluminum body that covers the back of the laptop screen). Note that if your MacBook has a different depth (measured from front to back), the amount your screen is raised will be a little different. At the highest setting (knob to the right), the screen is raised about 7-1/2" off the table.
I am just over 6' tall and tend to find that my neck is able to maintain a comfortable neutral position when the knob in the right third of the slide, but of course that varies according to each user, their sitting position, and own comfort zone. All-in-all, this provides a really great range of screen heights that is likely to fit most peoples' needs, especially on 30" height desk.
I think the pictures do a great job of covering aesthetics (that is certainly a big part of this purchase). It is high-quality aluminum, and like all aluminum, it is a fairly soft, scratch-prone metal. Mine has remained in nearly new condition after 8 months, and it maintains a clean look that looks almost looks like an Apple product. If you have one of the newer space gray or colored-aluminum MacBooks, that might obviously be an issue.
Mechanically, the stand is solid. There are no indents or notches in the slide. There is a slight spring to the upper "lever" of the base such that if you have the knob set to the lower positions, the upper part of the base springs upward to the highest position when the laptop is removed. In the highest position, the stand is already at its highest position, and there is no movement. I suspect that the spring is actually to help the upper arm move upward as the knob is slid to higher positions.
One caveat for use of this stand should be used with an external mouse and keyboard. Of course, Apple's Magic line of keyboards, mice, and trackpads work well with this, but the point is that when the laptop is raised, it is no longer comfortable (or ergonomic) to use the laptop's keyboard and trackpad.
Overall, this product delivers in every way I need. The price is on the high side, but I hope it will last through the life of this laptop and at least one replacement or three (and maybe even the days when the laptops become archaic relics of the past). The range of screen lift (about 5-3/4" to 7-1/2") suits me well (and I suspect, will suit a large number of people) and the aesthetics are a great match for MacBook users.
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Reviewed in the United States on October 16, 2017
★★★★★ 5
Very sturdy and sleek looking laptop stand
Color: silver
I was skeptical when I first ordered this. It didn't look very sturdy in the pics, but I was wrong. It is very sleek looking and functional, with the adjustable height. Very modern looking as well and my MacBook Pro fits perfectly on it. Very glad to have purchased this for my home office.
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Reviewed in the United States on March 2, 2024
★★★★★ 4
Sturdy, works great, not quite perfect.
Color: silver
This was the perfect stand to use when my desktop computer crashed and I had to work on my laptop without killing my neck. It's sturdy, well made, and works exactly as advertised. Adjustment is smooth and simple. I was able to work with my monitor at a comfortable height and distance, and it saved my bacon! But, would I want to work on it indefinitely? No. Two things are lacking for me. First, there's a height adjustment, but no angle control. This means that at its max height, the display has a small downward tilt. It also means that on zoom calls, I had to fiddle with the monitor height until my whole head was framed, rather than cut off. Not a dealbreaker, but annoying over the long term, especially with lots of zoom meetings. Second, I'm not sure why I was surprised, but the stand-plus-laptop combo created a kind of aluminum "monolith" on my desktop. I couldn't bend to peer under it, or over it either. It felt as though part of my desk (albeit a narrow portion) became inaccessible. This too is a quibble--I just happen to like a more open and airy feeling. These two nits aside, this is a sturdy and well designed stand that works well and will last a long time.
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Reviewed in the United States on May 27, 2026
★★★★★ 5
Replacement stickers are on the way!!
Color: silver, Color: silver
Edit: Customer service was lovely and I have replacement stickers on the way. This fabulous product has helped me so much and I can't be without it. Back up to a 5 star review.
I purchased this product in April 2024. The stickers that help the laptop 'grab' onto the stand are either gone or unstable. See picture below. Can it be repaired with new stickers? How do I get them?
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Reviewed in the United States on July 19, 2025