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Description
HPE Pointnext Tech Care Essential Service with Defective Media Retention - Post Warranty - 1 Year - WarrantyThe HPE Pointnext Tech Care Essential Service with Defective Media Retention is an essential support service designed to maintain the optimal performance of your HPE hardware and software systems. This post warranty service offers a one year duration of expert guidance, resources, and technical support, allowing IT teams to shift their focus from reactive troubleshooting to proactive solutions. By choosing this service, businesses can ensure efficient
The HPE Pointnext Tech Care Essential Service with Defective Media Retention is an essential support service designed to maintain the optimal performance of your HPE hardware and software systems. This post-warranty service offers a one-year duration of expert guidance, resources, and technical support, allowing IT teams to shift their focus from reactive troubleshooting to proactive solutions. By choosing this service, businesses can ensure efficient operations and informed technology investments, backed by prompt assistance whenever it's required.
- Proactive Support: The HPE Tech Care Service promotes an environment where IT teams can concentrate on innovation and operational efficiency rather than simply reacting to issues. This forward-thinking approach drives business growth and productivity.
- Expert Access: Enjoy direct access to product-specific specialists who provide tailored support, significantly mitigating risks and enhancing the operational efficiency of your hardware and software systems.
- Multi-Channel Support: Gain assistance through various support channels including telephone, real-time chat, automated incident logging, and HPE moderated forums, ensuring that help is available when you need it the most.
- Defective Media Retention: This service includes defective media retention, allowing organizations to retain defective components for future analysis and troubleshooting, which can lead to better-informed decision-making and improved processes.
- Rapid Response Times: With a guaranteed 4-hour response time for parts and labor, you can expect timely support that minimizes downtime and enhances productivity across your operations.
Technical Details
- Service Type: HPE Pointnext Tech Care Essential Service
- Service Duration: 1 Year
- Defective Media Retention: Included
- Response Time: 4 Hour Parts and Labor
- Support Channels: Telephone, chat, automated logging, moderated forums
How to Install
To activate your HPE Pointnext Tech Care Essential Service, please follow these steps:
- Purchase the service from an authorized HPE distributor or directly from HPE.
- Receive your service confirmation and service contract via email.
- Log into the HPE support portal using your credentials.
- Link your HPE hardware and software products to your account if they are not already connected.
- Utilize the support resources available, including direct access to specialists, as needed.
Frequently Asked Questions
- What is included in the HPE Pointnext Tech Care Essential Service? The service includes expert technical support, defective media retention, and rapid response times for parts and labor, allowing for quick and efficient resolution of issues.
- How do I know if my HPE hardware is covered under this service? You can verify your coverage by logging into the HPE support portal and checking the status of your devices linked to your account.
- Is on-site support available with this service? Yes, the service includes on-site support, enabling technicians to provide assistance directly at your location when necessary.
- Can I upgrade my service duration after purchasing? Absolutely, you can contact HPE support to explore options for extending your service duration beyond the initial one-year period.
- How do I access technical support? Technical support is accessible through multiple channels, including phone, live chat, and HPE moderated forums, ensuring quick and effective assistance whenever needed.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.8 ★★★★★
Based on 22 reviews
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Product Reviews
★★★★★ 5
Delightful spooky middle grade
Format: Hardcover
I was thrilled to learn that Ash Van Otterloo was releasing a second spooky middle grade set in Howler's Hollow. Instead of the zombies we find in Cattywampus, this book stars a girl who can release memories and, it turns out, ghosts from objects. She needs to figure out what the ghosts are trying to tell her before it's too late.
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Reviewed in the United States on August 21, 2022
★★★★★ 4
Good middle-grade fantasy/mystery
Format: Kindle
The they/them pronouns made for difficult reading at times but the strength of the family a friendship dynamics more than made up for that. An adult reader may see some of the ‘surprises’ coming but typical middle grade readers probably wouldn’t be able to read between the lines well enough to spoil the surprise twists.
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Reviewed in the United States on February 27, 2022
★★★★★ 5
A book with so much heart
Format: Kindle
An absolutely delightful story with the perfect amount of spookiness. Light-hearted but also deep in its exploration of the ways we push down our own souls because of what we think others need.
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Reviewed in the United States on March 18, 2022
★★★★★ 5
Spooky Middle Grade Book
Format: Hardcover
I cannot explain how excited I was to hear that Ash Van Otterloo was putting out another book. I was a big fan of Cattywampus and was very excited once I read the summary of this book. I requested and was granted an ARC copy of this book by Scholastic in exchange for a fair and honest review.
I don’t think I have the exact words to express how much I adore this book. I’ve only recently discovered that as an adult I can actually enjoy middle grade books and this book has probably become one of my new all-time favorite books ever.
One of the biggest things that I adored about this book is the characters. Tennie is an absolute sweetheart who is way to willing to give up and hide pieces of herself for the sake of keeping the peace. It’s sweet and heartbreaking at the same time. I also love towards the end when she gets some fire in her. Fox was also quite a character. They’re kind of a bit much at times, but they’re also aware of their faults. They know that they can forget things and that they might annoy their friends, but they also try to soothe things over. I honestly really liked them, and it was really nice to see a character using they/them pronouns so casually.
The two characters had a really nice dynamic with each other. They grew close quickly, the way kids do, and delved into a ghost hunting adventure. It was honestly really cute and heartwarming to watch them grow closer. This also felt really good because of Tennie and her desire to always be the peacekeeper. She even considered being friends with Fox and exploring the forest together as her being “selfish”. I just really loved it and their interactions made me so happy. It wasn’t always great, but it just gave me so much joy and I was constantly smiling.
I did not expect to love the atmosphere that was created in this book. It was sufficiently spooky without being necessarily scary. It worked really well in the town of Howler’s Hollow. Howler’s Hollow is a town in the rural south, somewhere that’s not always popular with the LGBTQ+ community. The thing is, I don’t know if this book would have worked as well in other locations. It’s one of those towns where everyone seems to know everyone. It appears to be relatively close-knit, even if the people don’t always get on, and it has a great forest. The forest allows the atmosphere to be appropriately creepy while the people in the town add a source of information for Tennie and Fox. It was also built up very well and created an atmosphere that led to a great payoff at the end.
I cannot fully encapsulate everything that I love about this book, but I will recommend it to everyone who asks. This book is fun and whimsical with a dark edge and serious topics that need to be explored. It might hurt at times when things are discussed, but it has a happy ending.
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Reviewed in the United States on September 7, 2021
★★★★★ 5
Magic, Mayhem, Ghosts and First Love!
Format: Hardcover
This book has it all: amazing Halloween feels, magic gone awry, ghosts wreaking havoc, family secrets, and even a delightful first crush! As a middle child, Tennie thinks it's her job to keep her big, rambunctious family in order, but she could really use a break. So she's thrilled when she gets the chance to stay with her grandma, away from all the family chaos, but that changes when she accidentally unleashes a whole host of restless spirits. And what's more, those spirits have something to tell her about grandma's mysterious new boyfriend, a secret that might upend everything she knows about her family and their beloved mountain home. This book is teeming with beautiful odes to nature and delightfully folksy language that draws readers into the cozy, bucolic Appalachian setting. The friendship and budding romance between Tennie and Fox shines off the page, and readers will experience all of the tingles, speed bumps and awkwardness of a first crush. Van Otterloo weaves a poignant tale about families going through tough times but ultimately finding hope and strength in each other, and, of course, it's all suffused with a delightful dose of oh-so-cozy magic. Layered alongside the family tale is an important storyline about protecting nature and valuing the "small" lives of country folk, which we can see by the end of the story are anything but small.
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Reviewed in the United States on November 10, 2021