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Description
Veritas Extended Appliance Support - Extended Service - 1 Year - Service Initial 12mo VspElevate reliability and protect your Veritas investment with the Veritas Extended Appliance Support. This 1 year Extended Service is designed for Appliance customers who hold a valid Support Agreement for both Appliance and Software and are operating in a Supported Configuration. It delivers on site support only when Veritas determines it is necessary, with applicable parts included, ensuring rapid issue resolution, minimized downtime, and maximum
Elevate reliability and protect your Veritas investment with the Veritas Extended Appliance Support. This 1-year Extended Service is designed for Appliance customers who hold a valid Support Agreement for both Appliance and Software and are operating in a Supported Configuration. It delivers on-site support only when Veritas determines it is necessary, with applicable parts included, ensuring rapid issue resolution, minimized downtime, and maximum efficiency. This coverage provides peace of mind, enabling you to focus on precise results and continued operational excellence of your critical appliance environment.
- Comprehensive 1-year coverage for Veritas Appliance customers who have an active Support Agreement for both Appliance and Software.
- On-site support only when required, with delivery of applicable parts included as needed to resolve issues promptly.
- Eligibility within a Supported Configuration to ensure that the service aligns with validated deployments and best practices.
- Not applicable to NetBackup Flex Scale, specifically tailored for standard appliance deployments and their supported configurations.
- Peace of mind and improved uptime, delivering faster response times, enhanced reliability, and precise results for your critical environments.
Technical Details of Veritas Extended Appliance Support
- Service duration: 1 year from the start date of coverage.
- Eligible customers: Veritas Appliance customers with a valid Support Agreement for both Appliance and Software.
- Response model: On-site support is provided only when Veritas determines it is necessary, including delivery of applicable parts when required.
- Deployment scope: Applies to Appliances operating in a Supported Configuration.
- Exclusions: Not applicable to NetBackup Flex Scale.
- Additional information: See Veritas Appliance Services page for more details and specifics about coverage and terms.
- Initial term identifier: Service Initial 12 months (VSP).
How to install Veritas Extended Appliance Support
- Verify active agreements: Ensure you have a valid Support Agreement that covers both Appliance and Software components.
- Confirm configuration: Check that your appliance is deployed in a Supported Configuration to qualify for Extended Appliance Support.
- Activate or extend coverage: Contact Veritas Support or your account manager to activate or extend the Extended Appliance Support for the current term.
- Set expectations for on-site visits: In the event of an issue, Veritas will determine whether an on-site visit is required and arrange parts delivery as needed.
- Maintain eligibility: Keep your service contract current to ensure uninterrupted coverage and eligibility for on-site responses when required.
Frequently asked questions
- What is Veritas Extended Appliance Support? A 1-year extended service program for Veritas Appliance customers with an active Support Agreement, providing on-site support when necessary and parts delivery to resolve issues efficiently in a Supported Configuration.
- Is this coverage available for NetBackup Flex Scale? No. This Extended Appliance Support is not applicable to NetBackup Flex Scale and is tailored to standard appliance deployments.
- What does on-site support include? On-site support is provided when Veritas determines it is required, and may include the delivery of applicable parts to restore operation and minimize downtime.
- How long does the service last? The service duration is 1 year from the start date of coverage, with potential renewal under your existing Support Agreement terms.
- Do I need a Supported Configuration to qualify? Yes. The appliance must be operating within a Supported Configuration to be eligible for Extended Appliance Support.
- Where can I find more information? Additional Appliance support details are available on the Veritas Appliance Services page and your Veritas account team can provide specific terms and conditions related to your environment.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.8 ★★★★★
Based on 22 reviews
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Product Reviews
★★★★★ 3
Not a happy customer
My Aussie ate the chew stick within 5min. Disappointed it didn't last longer. Won't buy again :(
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 27, 2026
★★★★★ 4
Massive treats, no tummy rumbles, but a little pricey
I'm always a little tentative when ordering dog treats online, because you don't always know in advance where they're sourced from, or what weird processing might be done to them, or what weird additives might be thrown in. These are sourced in Mexico, and they seem to be straightforward in terms of ingredients. Phew!
The smell of these is not the best, but if you've fed your dog collagen treats before, I'm sure you know what you're getting into with that. The dogs loved them, for sure. These treats are MASSIVE, so if you have a small or medium sized dog, you might want to cut them into two or more pieces. For my 60ish pound dogs, they were very large but manageable, and the way their eyes lit up when I presented it to them, it was like Christmas. LOL
The only reason I'm docking a star is because these are not long-term chews, at least for my dogs. Yak chews will generally last for a couple of hours for them, which I break up over several days by taking the treat away after a while and giving it back to them the next day. These chews were gone within about 5-10 minutes. (Five minutes for my spazzy dog who acts like treats will disappear if they're not hoovered it into her gullet at breakneck speed, and ten minutes for the other who likes to taste his food on the way down.) At almost $6 a pop, these are pretty expensive for 5-10 minutes of enjoyment, so this isn't going to be a treat I buy for them on the regular.
There were no issues with tummy rumbles or nausea or diarrhea afterward, so that's good. And I like getting a little more collagen in these kids because they're both getting up there in age, so their hips and joints can use a little extra love. If you've got the extra money to spring for these, or if your dog paces him- or herself reasonably with dog treats, this could be a good choice for you.
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Reviewed in the United States on September 8, 2025
★★★★★ 5
My non-chewer loves these
He is not into chewing, tried many different ones.
But he’ll chomp down on theses, and they seem to be all good stuff
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Reviewed in the United States on December 17, 2025
★★★★★ 5
Dog loves them, no rawhide!
My dog is obsessed with these! We have a 70 pound pit mix who is a power chewer and these rolls last forever. He goes crazy for the peanut butter taste and it takes him a couple of days to really destroy one entirely. They are very effective for keeping him busy as the size is massive. I like giving him something so large because he then sets his mind to it for a long time. I like that they have a lot of collagen in them, I can't say I've noticed that his coat is a great deal shinier but it can't hurt! I also like that these are rawhide free. I would say these are a good value as they keep him busy for a good amount of time.
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Reviewed in the United States on January 29, 2026
★★★★★ 5
These are great my dog loved it
Well, I can say one thing I have shepherd. Wolf hybrids, and they are very particular about the stuff they eat. I can give them raw meat, and if it's old, they don't want it, so they're pretty finicky, I hooked them up with these. And they didn't hesitate to go at them. So I wait, I fed half, and then waited a couple of days, they had no negative response to it. That I'm aware of and so I gave him the other one and split it between them, and they don't stop until they're gone. So they pretty much sold themselves for me. If mine My dogs will eat em.They must be okay worth the money in my book.Made my babies happy should get some for yours my dogs are like super chooers.Okay, they have jaws that break bone.So to try to say that these are not good for heavy chewers, I i can't agree with that.Although they won't last very long with heavy chewers, they do great.The dogs love them we only smell was the smell of the product.Kind of a food smell to it.And as soon as I opened the package, the dogs had me surrounded like the sue did old custard, and they weren't letting me go until I shared straight up the male's a hundred plus pounds.And he's eyeballing me like, i'm gonna be lunch.If I don't give him a share, it was funny as hell a great product i think one of the things is the peanut butter.That's in them.My dogs love their peanut butter now.These are almost a foot long each stick, and they're about an inch and a half in diameter.Now they would last for a pretty good time for a normal chew type.DogRottweiler's pit bull saint bernard's high bread.Shepherds, et cetera, anything with a two thousand pound byte is going to tear these things up and have a great time.Doing itThey won't last as long as the dainty chewers and the the comfort chewers, but they'll do the job
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Reviewed in the United States on September 13, 2025
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