SKU: 44398840481

Poly Partner Onsite Support Extended Service 1 Year Eeye Iii Camer Hd

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Description

Poly Partner Onsite Support Extended Service 1 Year Eeye Iii Camer HdProtect your Poly investments with the Poly Poly+ Partner Onsite Support Extended Service for 1 year, a robust, enterprisegrade safeguard designed to keep your onpremises Poly ecosystemincluding the eeye III Camera lineupoperating at peak performance. This extended service consolidates maintenance, parts, and labor into a single, predictable annual investment, so you can forecast budgets with confidence and minimize unexpected repair costs. Delivered

Protect your Poly investments with the Poly Poly+ Partner Onsite Support Extended Service for 1 year, a robust, enterprise‑grade safeguard designed to keep your on‑premises Poly ecosystem—including the eeye III Camera lineup—operating at peak performance. This extended service consolidates maintenance, parts, and labor into a single, predictable annual investment, so you can forecast budgets with confidence and minimize unexpected repair costs. Delivered through Poly‑authorized partners, the program brings proactive, hands‑on support to your facilities, reducing downtime during crucial meetings, deployments, and daily collaboration. From hardware checks and preventive maintenance to rapid on‑site intervention, this service is engineered to maximize uptime and protect your collaboration infrastructure over a full year. If your organization relies on seamless video collaboration, the Poly+ Onsite Support Extended Service offers a reliable, enterprise‑grade layer of protection that aligns with project timelines, software refresh cycles, and ongoing room system deployments.

  • Predictable total cost of ownership. A fixed, annual price covers on‑site maintenance, labor, and necessary parts, helping you forecast IT budgets and avoid surprise repair fees across the 12‑month term.
  • On‑site maintenance for minimal downtime. Certified technicians come to your location to diagnose, service, and resolve issues quickly, ensuring your Poly systems stay aligned with business calendars and meeting schedules.
  • Parts and labor included. The program streamlines repairs by covering both parts replacements and labor, reducing the time to restore full functionality for the eeye III Camera family and related Poly devices.
  • Next Business Day response. When support is required, you receive a timely response within the next business day, helping minimize disruption and keep critical collaboration environments online.
  • Coverage across the Poly ecosystem. The service supports Poly devices, including the eeye III Camera lineup, within regions defined by the partner and service agreement, providing cohesive protection across your conferencing ecosystem.

Technical Details of Poly Poly+ Partner Onsite Support - Extended Service - 1 Year - Service eeye Iii Camer

  • Service Model: On‑site maintenance with parts and labor included, delivered through Poly‑authorized partners.
  • Device coverage: The program is designed to support Poly devices, including the eeye III Camera family, within covered regions specified by the partner and service agreement.
  • Duration: 1 year from the date of activation.
  • Delivery and support framework: On‑site maintenance, parts and labor coverage, and a guaranteed Next Business Day response are integrated into the service offering through authorized partners.

How to install Poly Poly+ Partner Onsite Support Extended Service

  • Step 1: Verify eligibility and confirm you want the Poly Poly+ Partner Onsite Support Extended Service for your on‑premises Poly devices, including the eeye III Camera family, with your Poly account or through your Poly‑authorized partner.
  • Step 2: Contact your Poly‑authorized partner or account representative to initiate activation and obtain a service agreement that outlines the covered regions, terms, and any specific device scope.
  • Step 3: Schedule activation and on‑site readiness. Coordinate with the partner to arrange an on‑site assessment, technician availability, and any prerequisites for maintenance windows that align with your deployment calendar.
  • Step 4: On‑site kickoff and onboarding. A certified technician will visit your site to perform a baseline assessment, verify the eeye III Camera lineup and related Poly devices, confirm parts availability, and document the service record for ongoing coverage.
  • Step 5: Activate ongoing coverage. Once activated, you’ll operate under the 1‑year term with on‑site maintenance, parts and labor included, and the Next Business Day response promise. Maintain communication with your authorized partner to schedule preventive maintenance and to initiate repairs as needed.

Frequently asked questions

  • Q: What is included in the Poly Poly+ Partner Onsite Support Extended Service?
    A: This is a 1‑year on‑site maintenance program that includes parts and labor, delivered through Poly‑authorized partners. It covers Poly devices such as the eeye III Camera lineup, within regions defined by the partner/service agreement, and provides a Next Business Day response to service requests.
  • Q: Which devices are covered?
    A: Poly devices supported by the program include the eeye III Camera family and other Poly equipment as specified in the partner/service agreement within the covered regions.
  • Q: How long does the coverage last?
    A: The coverage runs for 1 year from the activation date. Renewal options, if available, are defined by the partner/service agreement.
  • Q: What is the response time for issues?
    A: The service guarantees a Next Business Day response to service requests, helping to minimize downtime during critical collaboration activities.
  • Q: How do I activate or renew the service?
    A: Activation is performed through a Poly‑authorized partner. The partner will guide you through the activation, onboarding, and scheduling. Renewal options, if offered, are described in the service agreement with the partner.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
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Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 44398840481

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4.7 ★★★★★
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L
Verified Purchase
lele
Omaha, US
★★★★★ 5
Love this protection plan
Quick and easy. My daughter's cracked her screen on her phone, as soon as it happened I went on the app, filed the claim. Ten minutes later I received the email with the shipping lable. The following day I dropped the phone off at ups and 4 hours later I received the digital gift card. Ive filed several claims since getting the protection plan and with four kids its definitelysomething im glad to have especially since i dont have to buy a protectionplan for each item now. I have filed claims for electric scooter the stoped working for no reason, my son's phone stopped charging, my oldest daughter cracked her phone screen, my son's video game controllers up and died and each time it was quick and easy and no fuss
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 13, 2026
M
Verified Purchase
Miguel Denyer
Bozeman, US
★★★★★ 1
Don't waste your money - these people will not help you
On March 9th 2024, I purchased a MCombo Lift Chair costing $785. On the same day, through the same Amazon account (my PERSONAL account since I also have a business account), I purchased an Asurion Complete Protect policy at the cost of $16.99 per month plus taxes. About one month ago, a problem arose with the chair that required me to make a claim using the "Complete Protect" policy that I had purchased for that very item. The claim was initiated on January 1st, 2025 - On January 3rd, I received an email asking me for photographs showing the damage for which I was making a claim. I sent those photographs via email to the address provided on January 6th. On January 27th, having not received ANY response from Asurion, I contacted them via phone and was told that my purchase had been made with a business account, that it was being used for business purposes, and was therefore not covered. I assured the Asurion Representative that it was most certainly not a business use, and that the chair that I was claiming for had been purchased because I had extensive shoulder surgery done that made it impossible to get in and out of bed. After speaking (unsuccessfully) with the Asurion Rep, I then contacted Amazon Customer Service. I spoke with an Amazon Customer Service Representative on the phone who confirmed that I had in fact used my personal account to purchase the chair and the Asurion Complete Protect policy. That representative went on to send a message to Asurion on my behalf confirming that the purchase was for personal use and not business use. Asurion responded, asking me to call them with the order number for the Asurion purchase. The number I gave was the exact same order number on my order history, however, the Asurion Rep could not find it. I was finally able to discover that the order number in Asurion's system was entirely different and isn't even in the same format as an Amazon order number. Upon the Asurion representative finding my plan, she informed me that the chair was listed as being purchased for business use (despite Amazon confirming that it was NOT) but that I should give them "a couple of business days" to resolve the issue. Five business days later, still no response and so I called them again (Yesterday - February 1st 2025)... Lo and behold, I got the same crap yet again... the purchase was listed as business use and was therefore being denied, but she promised to remove the business use commentary and put the claim through again. Today, February 2nd, I called Amazon yet again to escalate and had to call THREE times because the first two calls resulted in me finally being connected to an Asurion representative (two different reps) and each time, the Asurion representative hung up the phone as soon as my name was mentioned. It has become clear to me that the Asurion "Complete Protect" policy is a SCAM - they will NOT take care of your issue, regardless of how long you've been paying. I have been paying every month since March 9th last year - so they've received over $170 from me thus far, with zero other claims, and if I am able to cancel right now, I will only receive $16.99 back. All I want, is the chair that I purchased the policy for coverage of, to be repaired or replaced. Asurion are NOT helping, and are actively avoiding contact. At this point, I am considering legal action against Asurion for fraud - perhaps even a Class Action. I'll wait and see if my issue gets resolved within the next 10 days or so.
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Reviewed in the United States on February 2, 2025
C
Verified Purchase
CamRam
Bozeman, US
★★★★★ 5
Asurion is AWESOME!
Ok, so let me start with the fact that you should NOT waste your time calling Amazon's customer service if you think you have a claim under Asurion's monthly protection plan. CALL ASURION! I wasted almost an hour with Amazon representatives that have absolutely no training in how the Asurion plan works, or even any idea if my item was covered. In fact, they told me the mechanized chair I purchased under the plan wasn't covered! Finally, my call got escalated to a manager who was just as clueless about my coverage, but had the best idea ever... call Asurion! The smartest thing I did that morning was hang up with Amazon, and reach out to Asurion as I should have done in the first place. Dealing with Asurion's customer service, after my Amazon call, was like being elevated to VIP status! 😄 Asurion's rep nicely took all my info, including the chair's purchase date and order number. Then they asked that I upload a couple of pictures of the product, along with a written description of the malfunction I had mentioned over the phone. This is where it gets really good. They told me they'd review the claim to determine if they'd send a repair specialist or reimburse me the cost of the item. In less than 48 hours, they determined that a payout was in order, and sent me an email that included an Amazon gift card for the total cost of the item minus the taxes I had paid, which I loaded directly into my Amazon wallet. Apparently, Asurion does not include the purchase taxes in their coverage. But, I can live with that. All in all, Asurion's claims division get a double thumbs up 👍🏽👍🏽, and the company gets big ups from me for not only standing behind their protection plan, but doing so expeditiously! Special note: If you buy a lot of stuff from Amazon, and have Asurion's monthly protection plan, scroll the item listing before pulling the trigger on your purchase... you need to see the green streamer that indicates your product is protected by the plan. If you don't see that, check to see if there are alternative products that might be covered. There are very few electronic or high ticket items that aren't covered, but looking for that green banner in the item description that says it's covered is key to foregoing any future headaches.
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Reviewed in the United States on April 26, 2026
S
Verified Purchase
Shance L McGuffey
Belleville, US
★★★★★ 5
If they can't fix it they will replace it.
This protection plan that i pay monthly for paid for itself ten fold. My 3D printer just quit working and after the manufacturer warrenty had ran out at that. I submitted my claim they emailed me a shipping label in which I shipped out my printer that same day. Two days later they received my printer determined it couldc not be fixed and sent me a Amazon gift card for the full price of my printer. Today I will be receiving my new 3d printer thanks to Complete Protect. I highly recommend anyone and everyone to purchase this policy. This warrenty is like having a home warrenty like Homeshield but for your electronics and probably other stuff that i just have not read to see what else. This insurance will save me so much money over the corse of this year and every year after that. Thank you Complete Protect.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 22, 2026
N
Verified Purchase
nicolas juarez
West Palm Beach, US
★★★★★ 5
"Outstanding support and a seamless process!"
Great experience with Asurion insurance through Amazon. I wasn't sure how to register my items for the monthly plan, but the customer support team in the chat was incredibly efficient and guided me through the entire paperwork process smoothly. Furthermore, the service I received at the repair shop (Break Fix) was excellent. The whole process was seamless, and I received my digital gift card without any issues, which I’ve already applied to my Amazon account. I am very grateful for their professionalism and how easy they made everything. Highly recommended!"
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 10, 2026

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