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Description
HPE Pointnext Tech Care Essential - Extended Service - 6 Year - Service Dl20 Gen11 SvcThe HPE Pointnext Tech Care Essential Extended Service 6 Year Service is designed to provide comprehensive operational support for HPE hardware and software products. This service empowers IT teams to move forward with their business objectives by alleviating the pressures of reactive troubleshooting. With a focus on proactive strategies, HPE Tech Care Service helps organizations enhance efficiency and reduce risk, ensuring that your technology runs
The HPE Pointnext Tech Care Essential - Extended Service - 6 Year - Service is designed to provide comprehensive operational support for HPE hardware and software products. This service empowers IT teams to move forward with their business objectives by alleviating the pressures of reactive troubleshooting. With a focus on proactive strategies, HPE Tech Care Service helps organizations enhance efficiency and reduce risk, ensuring that your technology runs smoothly and effectively.
- Proactive Support: Access specialized technical guidance that helps to identify and resolve potential issues before they disrupt your operations, allowing your team to focus on strategic goals rather than just firefighting.
- Multi-Channel Access: Benefit from a variety of support channels, including telephone assistance, real-time chat, automated incident logging, and moderated forums, ensuring help is always at hand whenever you need it.
- Expert Technical Resources: Gain direct access to product-specific specialists with in-depth knowledge of your hardware and software, minimizing downtime and enhancing productivity by avoiding unnecessary triage processes.
- Comprehensive Guidance: Enjoy General Technical Guidance that extends beyond typical support, focusing on the operation, management, and security of your HPE products for enhanced performance.
- Predictable Cost of Ownership: Keep your system optimally maintained with a structured service plan that features a predictable total cost of ownership, allowing for better budgeting and financial planning.
Technical Details of HPE Pointnext Tech Care Essential
- Service Duration: 6 Years
- Response Time: 4 Hour Parts and Labor service
- Service Type: On-site support
- Access to Knowledge Base: Yes
- Communication Channels: Phone, chat, automated logging, forums
How to Install
Installing the HPE Pointnext Tech Care Essential service is straightforward. Simply follow these steps:
- Purchase the service through a certified HPE reseller or directly from HPE.
- Upon purchase, you will receive a confirmation and service agreement documentation.
- Access the online portal to register your products and set up your support preferences.
- Familiarize yourself with the available channels of communication for support.
- Start utilizing the service by reaching out through your preferred communication channel for any technical support needs.
Frequently Asked Questions
-
What is included in the HPE Pointnext Tech Care Essential service?
The service includes access to product-specific specialists, general technical guidance, multi-channel support options, and on-site assistance if necessary. -
How do I contact support?
You can contact support through multiple channels including telephone, real-time chat, and HPE moderated forums. -
What is the response time for service?
The service features a 4-hour response time for parts and labor, ensuring any issues are addressed promptly. -
Can I extend my service beyond 6 years?
Yes, you can consult your HPE representative for options to extend the service beyond the initial 6-year duration. -
Is there training available to help my team utilize the service?
HPE often provides resources and training materials to help your team maximize the benefits of the Tech Care Service.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.0 ★★★★★
Based on 28 reviews
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Product Reviews
★★★★★ 4
Slow, sorry but good
Format: Kindle
This was a slow moving book. Lots of character pov chapters, lots of superfluous descriptions and endless courtly appearances stalled this book to start. Once you get into the heart of the story, it takes off. Before you know it the book is done. My favorite character is Reyna. She is so strong. She is true to herself. She gets into a lot of trouble with her headstrong ways but it's entertaining. I have high hopes for Lorcan. He is honorable to a fault. Thane had turned out to be better than I thought but i still don't like him. Eislin is useless. Great plot twists at the end. I'm looking forward too book 2.
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Reviewed in the United States on June 6, 2020
★★★★★ 5
Very detailed! Beautiful world building! Strong Heroine!
Format: Kindle
Starts off a little slow and confusing with different POV’s, but starts to all come together towards the middle to make an elaborate plot line and makes it all worth it. Beautiful world building and attention to detail as well as great writing. The cliffhanger was gut wrenching! Can’t wait for the next book!
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Reviewed in the United States on March 4, 2020
★★★★★ 4
Interesting
Format: Kindle
This was a very captivating book once you got into it thoroughly. But the third person perspective was a bit hard to get used to. But as you got into it and followed the different characters, it was interesting and filled with intrigue, conflict and forbidden love.
I can’t wait to read the next one and to complete the series.
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Reviewed in the United States on November 12, 2022
★★★★★ 5
OUTSTANDING
Format: Kindle
This was very, very good. The world is vast and characters are complex. There is a good plot with a whole lot going on. This is well written. Good twists and turns and some heart breaking moments. You will love these characters, they have heart and loyalty. I am hoping that there will be several more books. We've yet to see anything from the Sea Court but only a mention of them here and there. The Wood Court was given a quick couple of scenes, and only as far as some warriors, we've yet to enter their court and the Shadow Court, I'm not sure if they will be a force for good or bad, but they definitely will play a much bigger role moving forward. This is primarily the Ice and Air Courts. Told in multiple views, which I loved, it gives you a chance to see things from different eyes. There's alot of political maneuvering and deception. I loved it and will pick up the next book as it becomes available. If you like The Fae and the courts, you should love this. I think the author has mucn in store for us.
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Reviewed in the United States on March 8, 2020
★★★★★ 4
Definitely worth the read!
Format: Kindle
After taking a deep breath and taking in that wicked twist of an ending, I have finally composed myself. My first thought when I started this book was that I love Reyna's character. I was intrigued by her connection with her familiar and the Ruin that is plaguing her land. It came as no surprise that she took her sister's place in an attempt to protect her. When they reach the Air Court everything slows down. This is where it was iffy for me. First of all, I like multiple POV's in books however 7 is a bit much. It starts to interrupt the story line. I felt like I was finally making progress connecting with one character, then it was switched to another person. I felt they all had necessary or pertinent information but not necessarily were they all POV worthy. The only other thing that annoyed me was that Reyna constantly was " trapped." She would rush off without thinking, only to need rescuing. She is brilliant in a fight, but she really doesn't think through anything. Lorcan is amazing. I know he might be on the "bad" list, but his background is so interesting. Eislyn(Reyna's sister) is really so sweet, but calculating. I enjoyed her and Thane's dialogue. The author did an amazing job with the imagery in this book. Everything was so detailed it was easy to fall into the scene. I love unexpected twists and while part of the ending I expected, I wasn't expecting how it took place. All in all, I found it very entertaining and I am very invested in continuing this series.
Favorite quotes:
"The truth may be twisted but never false."
"Who was she if she was not the enemy of the Air Court? What was her purpose of she no longer has that?"
"In a war-torn land, love was always a lie."
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Reviewed in the United States on March 4, 2020