Pay in installments of $211.96 with
,
and
Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Aug 23 - Aug 28
Promo Codes Available:
For Your Every Summer RSVP, with Code: SUMMER15
Description
HPE Pointnext Tech Care Critical with Defective Media Retention - Extended Service - 5 Year - Service eline 1000 SvcThe HPE Pointnext Tech Care Critical with Defective Media Retention is an essential extended service plan tailored for businesses requiring reliable IT infrastructure support. Designed with a focus on maximizing uptime and efficiency, this 5 year service plan is perfect for organizations that demand high availability. With a comprehensive range of features, including 24 7 support, on site maintenance, and parts and labor coverage, this service ensures
The HPE Pointnext Tech Care Critical with Defective Media Retention is an essential extended service plan tailored for businesses requiring reliable IT infrastructure support. Designed with a focus on maximizing uptime and efficiency, this 5-year service plan is perfect for organizations that demand high availability. With a comprehensive range of features, including 24/7 support, on-site maintenance, and parts and labor coverage, this service ensures that your systems remain operational and secure.
- 24 x 7 x 6 Hour On-site Support: Receive immediate assistance with our guaranteed 6-hour response time for on-site repairs within a 50-mile radius, ensuring your critical systems face minimal downtime.
- Defective Media Retention: Keep your defective drives with our defective media retention policy, providing peace of mind and compliance with data security regulations while preventing potential data loss.
- Comprehensive Parts Replacement: This service includes parts replacement to resolve any hardware issues swiftly, allowing your systems to maintain optimal performance and reliability.
- Predictable Total Cost of Ownership: Enjoy a predictable total cost of ownership with our extended service plan, making budgeting easier and eliminating unexpected expenses for smoother operations.
- Enhanced Reliability and Productivity: Our parts and labor service characteristics are designed to enhance system reliability, ensuring that your business can maintain peak productivity levels at all times.
Technical Details of the Product
- Service Type: Extended Service Plan
- Service Duration: 5 Years
- Support Type: On-site Support
- Response Time: 6 Hours (within 50 miles)
- Support Availability: 24 hours a day, 7 days a week
- Includes: Defective Media Retention, Parts Replacement, and Labor
How to Install
Getting started with the HPE Pointnext Tech Care Critical service is easy. Follow these steps:
- Purchase the HPE Pointnext Tech Care Critical service through an authorized HPE partner or directly from HPE.
- After purchase, HPE will reach out to confirm your service details and set up your account.
- Once your account is active, you will receive access to 24/7 support and your service entitlements.
- For on-site support, simply contact customer service through the provided channels to initiate a service request.
Frequently Asked Questions
- What is included in the HPE Pointnext Tech Care Critical service? The service includes 24/7 on-site support, defective media retention, parts replacement, and labor coverage for a duration of 5 years.
- How long is the response time for on-site support? The guaranteed response time for on-site support is 6 hours within a 50-mile radius of the customer site.
- Can I retain defective media? Yes, our defective media retention policy allows you to keep your defective drives, complying with data security requirements.
- Is there a cost associated with parts replacement? No, parts replacement is included as part of the service plan, helping you resolve hardware issues without incurring additional costs.
- How can I contact support if I need assistance? You can reach our support team through the customer service portal or by calling the dedicated support line provided upon activation of your service.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.0 ★★★★★
Based on 29 reviews
Sort
Product Reviews
★★★★★ 5
Great, using it now
Style: desk drawer with pen holder
Great, using it now
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 20, 2026
★★★★★ 5
Good materials and design
Style: desk drawer with pen holder
Don’t write reviews often. Not a fake/paid elicited review. I just got this and am pleased with the build quality, materials (wood and metal), and design.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 28, 2026
★★★★★ 5
Nice desk accessories
Style: desk drawer with pen holder
Nice accessories for a desk. The wood color is slightly darker than the picture, however stills work on the walnut desk.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 22, 2025
★★★★★ 5
Strong, Sturdy, Minimalistic Mount.
Color: Black, Size: without USB
Very well built item. Holds my 27 inch monitor with ease, has a great amount of flex and extension (it extends around 23 inches out). The swivels/movement/adjustments feel very smooth and installation was a breeze. I am a huge fan of MonTEK’s clamp mount, this is actually the reason I chose them over all the other competitors and I’m happy I did — no turning knobs, no parts sticking out at the bottom of your desk — very clean, minimalistic look with sturdy and reliable support. Do note that 1) There’s only 180 degrees of swivel in the arms/joints, which was a noticeable change coming from a monitor mount that had 360 degrees of swivel, and 2) You have to disassemble the mount to change where it sits/clamps onto your desk, which thankfully doesn’t make a big difference in my setup but can understandably be a deal breaker for others.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 22, 2026
★★★★★ 5
Amazing for heavy monitors
Color: White, Size: without USB
I had tried other monitor stands that claimed they were heavy duty, but this is the first one that stood up for my curved monitor. I did have to re-order as it was originally missing the hardware, but once I received it it was easy to set up. The quality is great and it moves very smoothly for day-to-day adjustments.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 16, 2026