SKU: 32718150463

HPE Pointnext Tech Care Basic - Post Warranty - 1 Year - Warranty Dl380 Gen9 Svc

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Description

HPE Pointnext Tech Care Basic - Post Warranty - 1 Year - Warranty Dl380 Gen9 SvcHPE Pointnext Tech Care Basic offers enterprise grade post warranty support for your HPE hardware, including the ProLiant DL380 Gen9 server family. This 1 year plan provides proactive, scalable assistance designed to keep your DL380 Gen9 running smoothly while you focus on strategic initiatives. With direct access to product specific specialists, around the clock support channels, and rapid on site options, Tech Care Basic helps you reduce risk,

HPE Pointnext Tech Care Basic offers enterprise-grade post-warranty support for your HPE hardware, including the ProLiant DL380 Gen9 server family. This 1-year plan provides proactive, scalable assistance designed to keep your DL380 Gen9 running smoothly while you focus on strategic initiatives. With direct access to product-specific specialists, around-the-clock support channels, and rapid on-site options, Tech Care Basic helps you reduce risk, minimize downtime, and optimize operational efficiency long after the warranty has expired.

  • 24/7 access to support and expert guidance: Telephone support available 24 hours a day, 7 days a week, plus real-time online chat to ask questions, log incidents, and receive guidance on best practices for your HPE DL380 Gen9 environment.
  • Direct access to product-specific specialists: Connect with engineers who understand the intricacies of the DL380 Gen9 platform, enabling faster issue diagnosis, targeted recommendations, and practical operational advice tailored to your hardware and workload mix.
  • Proactive risk reduction and operational efficiency: Beyond reactive troubleshooting, Tech Care Basic emphasizes preventive guidance, proactive health checks, and tips to streamline maintenance tasks, helping you stay ahead of potential failures.
  • Next Business Day parts and labor for on-site remediation: When on-site support is required, receive timely parts replacement and labor to restore service quickly, reducing downtime and keeping critical workloads online.
  • 1-year service duration for dependable coverage: A full year of coverage ensures ongoing access to expert support, incident logging, and reliable response commitments to sustain DL380 Gen9 performance over the full service window.

Technical Details of [product]

  • Service type: HPE Pointnext Tech Care Basic – Post Warranty, 1 Year coverage for HPE ProLiant DL380 Gen9 servers.
  • Scope of support: Operational support experience for HPE hardware and software, including direct access to product-specific specialists and general technical guidance.
  • Support channels: 24/7 telephone assistance, expert online chat, automated incident logging, and HPE moderated forums with defined response times.
  • Response and repair times: Response times depend on the service level, with Next Business Day parts and labor service available to expedite on-site repair needs.
  • On-site availability: On-site support options are available to deliver fast resolutions when remote assistance is insufficient, helping to minimize downtime for critical DL380 Gen9 workloads.
  • Proactive guidance: Beyond incident handling, Tech Care Basic provides general technical guidance to improve efficiency and optimize maintenance workflows.
  • Coverage duration: 1 year from activation, designed to maximize dependability and ensure consistent results in post-warranty operations.
  • Who benefits: IT teams operating DL380 Gen9 servers in production environments seeking dependable, expert-backed support after the warranty period.

how to install [product]

  • Confirm eligibility for HPE Pointnext Tech Care Basic – Post Warranty (1 Year) for your DL380 Gen9 server and verify the serial number or product SKU for activation.
  • Contact HPE support channels to initiate enrollment and activate the Tech Care Basic service on the DL380 Gen9 system.
  • Provide essential details such as device model (DL380 Gen9), current firmware levels, and a description of any open incidents to help route requests to the appropriate specialists.
  • Set up incident logging preferences and ensure your preferred contact method (telephone, online chat, or forums) is configured for rapid communications and defined response times.
  • Access the HPE support portal or partner portal to monitor incidents, review ongoing cases, and request Next Business Day parts and labor when on-site intervention is required for the DL380 Gen9 server.

Frequently asked questions

  • What does HPE Pointnext Tech Care Basic – Post Warranty cover? It provides ongoing access to product-specific experts, 24/7 telephone support, online chat, automated incident logging, and on-site parts and labor options with a 1-year service duration following warranty expiration for HPE DL380 Gen9 servers.
  • Can I access this plan if my DL380 Gen9 is out of warranty? Yes. Tech Care Basic is specifically designed for post-warranty scenarios, offering continued support to help you maintain uptime and optimize operations beyond the factory warranty period.
  • What channels can I use to contact support? You can reach support via telephone 24/7, engage with expert online chat, and participate in HPE moderated forums that have defined response times for community and expert assistance.
  • What is the typical on-site support experience? When on-site service is required, you benefit from parts and labor provided Next Business Day, enabling quick onsite remediation and reduced downtime for DL380 Gen9 workloads.
  • Is the coverage limited to hardware or does it include software guidance? Tech Care Basic provides operational support for HPE hardware and software products, including general technical guidance to help with operation and management of the covered products, not just mechanical repairs.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 32718150463

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4.3 ★★★★★
Based on 20 reviews
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Tracy
San Leandro, US
★★★★★ 3
Not for aggressive chewers!
Size: 9 inch (Pack of 1), Style: Bone
I purchased two of these for my 10 month old Chug puppy. She very easily tore through the fleece and got to the poly fill stuffing...it barely lasted an hour. It may be great as a cuddle buddy for younger and low-enery pups, but I would not recommend for aggressive chewers.
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Reviewed in the United States on September 4, 2025
H
Verified Purchase
Hanc
New York, US
★★★★★ 5
Favorite stuffy
Size: 6 inch (Pack of 1), Style: Rabbit
This is easily, my dog’s favorite toy
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 30, 2026
A
Verified Purchase
Amber
San Leandro, US
★★★★★ 5
Totally worth the good price!
Size: 6 inch (Pack of 1), Style: Rabbit
My little shi-tzu has a favorite toy. It’s a stuffed lamb that she has, over time, completely torn to shreds. I needed something cheap on another order to get same day shipping, and I’m now tickled to pieces that I thought to find her something new to play with! When the box arrived, I called my little Mocha and built-up the opening of the box letting her know she had something in there. We never really get to buy her anything, so this was just too much fun 😂 As soon as I picked it up, I planned to toss it for her cause she loves to fetch things. Yeah, didn’t happen. She was so excited, she had this bunny out of my hands before they made it out of the box! Love that it’s made for dogs, and comes without things you might need to worry about, like eye buttons popping off, etc. The little tail did come off pretty quickly and since it was small, I tossed it. The bunny itself is played with at least once or twice daily, and she hasn’t broken through to the stuffing yet. So, for a cheap dog toy, it’s holding up really well. Happy with this purchase and would order something from them again.
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Reviewed in the United States on February 14, 2018
A
Verified Purchase
Amazon Customer
Lowell, US
★★★★★ 5
Adorable, but probably not for medium+ dogs
Size: 6 inch (Pack of 1), Style: Rabbit
I got this for my 20 and 30 pound dogs to play with, and though I didn't really expect for it to be a durable or long-term toy for them, I think it felt like it was well-made and would probably suit dogs that are up to 15 pounds the best. It felt better than other dog toys in this price point but was filled with holes already after the first time my dog played with it on his own, which I think is probably more of a fabric issue than an actual quality issue, because it was more of a teeth puncture than seams ripping. I hope this helps! I would definitely recommend it to anyone with a small breed dog who doesn't have the same bite strength .
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Reviewed in the United States on September 22, 2023
L
Verified Purchase
Logan McDaniel
Pawtucket, US
★★★★★ 5
My dog loves these
Size: 9 inch (Pack of 1), Style: Bone
My dog usually doesn’t play with toys but I decided to try this one. She loved it so much that I ordered 3 more to have on hand! Some of the stitching on the first one is coming apart but it’s actually quite durable given how tough she is on it.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 25, 2026

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