SKU: 322994426

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Responseplus 4hr Ahr-16531t

Sale price$732.11 Regular price$813.45
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Ships within 48 hours · Estimated delivery Sep 1 - Sep 6

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Description

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Responseplus 4hr Ahr-16531tDiscover the unparalleled reliability of the Extreme Networks ExtremeWorks Managed Services ResponsePLUS, designed specifically for organizations that prioritize uninterrupted network performance. With this extended service option, you gain access to a robust suite of features essential for keeping your network running smoothly and efficiently throughout the year. The focus on proactive management and immediate support minimizes downtime, ensuring

Discover the unparalleled reliability of the Extreme Networks ExtremeWorks Managed Services ResponsePLUS, designed specifically for organizations that prioritize uninterrupted network performance. With this extended service option, you gain access to a robust suite of features essential for keeping your network running smoothly and efficiently throughout the year. The focus on proactive management and immediate support minimizes downtime, ensuring that your productivity remains at its peak.

  • Proactive Network Monitoring: Experience continuous remote network monitoring, which identifies potential issues before they escalate into significant disruptions, ensuring seamless operations for your organization.
  • Incident and Problem Management: Benefit from dedicated support for incident and problem management, assuring rapid resolution of technical issues and minimizing operational downtime.
  • Advanced Parts Replacement: Enjoy a swift 4-hour advanced parts replacement service, providing timely access to essential components and significantly enhancing overall network reliability.
  • Managed Services Gateway: Gain real-time insights into your network’s health, performance, and security through the Extreme Networks Managed Services Gateway, which includes saved configurations and standardized reports to keep you informed.
  • Dedicated Account Management: Each service subscription includes a designated managed services account manager, ensuring personalized service and regular review sessions designed to optimize your network performance.

Technical Details of Product

  • Service Type: Managed Services ResponsePLUS - Extended Service
  • Service Duration: 1 Year
  • Response Time: 4 Hour Advance Parts Replacement
  • Support: Email support and technical assistance included
  • Operational Software Updates: Regular updates and upgrades for covered products

How to Install

Follow these straightforward steps to install the ExtremeWorks Managed Services ResponsePLUS:

  1. Purchase the service through an authorized Extreme Networks distributor.
  2. Upon confirmation, you will receive a welcome email containing detailed instructions and access to the Managed Services Gateway.
  3. Assign your designated account manager, who will guide you through the initial setup and configuration process.
  4. Complete the configuration of your network devices under the guidance of your account manager to ensure alignment with the service protocols.
  5. Start utilizing the managed services features, including real-time monitoring and incident management, immediately after setup.

Frequently Asked Questions

  • What is included in the ExtremeWorks Managed Services ResponsePLUS? The service includes proactive network monitoring, incident and problem management, advanced parts replacement, operational software updates, and a dedicated account manager.
  • How quickly can I expect parts replacement? You can expect a rapid 4-hour response time for parts replacement, ensuring minimal disruption to your network.
  • Is technical support available 24/7? Yes, the service includes email support to assist you with any technical issues that may arise at any time.
  • Can I customize my service plan? While the core features are standardized, you can discuss specific needs with your account manager for possible customization options.
  • What happens if I encounter a critical issue? The service is designed to identify critical situations proactively, and your account manager will work to resolve any issues before they affect your business operations.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 322994426

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4.9 ★★★★★
Based on 9 reviews
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A
Verified Purchase
Alexander
Birmingham, US
★★★★★ 5
Strongly recommend
I recently used the services of this company, and I was completely satisfied. They work very professionally: whenever I reached out, they quickly resolved any issues. I strongly recommend that anyone who purchases electronic devices register their product with this insurance. It is truly reliable.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 8, 2026
A
Verified Purchase
AC_TX
Lowell, US
★★★★★ 5
Cheap Insurance - Easy Claims Process!
I bought this warranty plan for a Dell monitor about 3.5 years ago. About a month ago, it started to give me some intermittent problems (very fast flickering & image retention). I tried everything I could to troubleshoot the issue, but it just kept coming back. I had some issues with logging into my Asurion account because I used an EDU email, which I no longer have access to. I sent a message to Asurion here on Amazon and they sent me my plan details and everything I needed to make a claim within 24 hrs. Once I was able to log into my account online, the claims process couldn't be faster/easier. I used the chat function and provided the rep with the issues I was having with my monitor. The rep immediately emailed me a pre-paid UPS label to send my monitor to one of their repair facilities. I got another email when my monitor was received stating that repairs could take up to 5 business days. However, the very next day I got another email stating that my monitor couldn't be repaired and they would be reimbursing me the full purchase price. I received another email with an Amazon gift card for the full price of the monitor within minutes. This is my first experience with Asurion and I'm very impressed. The customer service is top notch. If I ever buy another expensive electronic item from Amazon, I'm definitely buying an extended warranty from Asurion.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 19, 2025
D
Verified Purchase
Damon Love
Lake Worth, US
★★★★★ 5
Better pricing than BestBuy’s Geek Squad extended warranty!
Asurion is on of the best extended warranty put there! bar none! I used to buy only from BestBuy because of their Geek Squad extended warranty. But it’s way more expensive compared to Asurion. although with Asurion they require so much paper work and pictures first.
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Reviewed in the United States on December 26, 2025
B
Verified Purchase
Becky Otten
Charlottesville, US
★★★★★ 4
They refunded the amount. We just had to send it to them 2 times before they did.
We bought a printer and it was having issues from the beginning. We thought at first it had to do with the WIFI, so we didn't say anything, but then more things were going wrong. I talked to the manufacturer, who said it needed to be replaced but we had to go through Asurion. Asurion "fixed" it and sent it back but we had our doubts. Sure enough, it was within the same month we were sending it in again. This time they just gave us an amazon gift card for the entire amount we had paid. Thankful for the warranty. They ultimately did the right thing, I just wish we could have gotten it done faster.
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Reviewed in the United States on October 9, 2023
G
Verified Purchase
GM73
Waukegan, US
★★★★★ 5
Get protected!
Very easy to use and responsive.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 6, 2026

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