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Ships within 48 hours · Estimated delivery Aug 29 - Sep 3
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Description
Hewlett Packard Enterprise Hpe 5y Tc Bas Wcdmr Sy480 Exp Module SvcThe HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is an extended service plan designed to provide you with peace of mind and maximum operational efficiency for your HPE products. With a service duration of 5 years, this comprehensive support package ensures that your systems run smoothly while keeping costs predictable. The combination of next business day on site service and parts replacement will keep your
The HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is an extended service plan designed to provide you with peace of mind and maximum operational efficiency for your HPE products. With a service duration of 5 years, this comprehensive support package ensures that your systems run smoothly while keeping costs predictable. The combination of next business day on-site service and parts replacement will keep your organization moving forward without unexpected downtime.
- Comprehensive Support: Enjoy the benefits of a 5-year extended service plan that includes both parts and labor, ensuring that your technology remains fully functional and reliable over the long term.
- Next Business Day On-Site Service: Experience quick response times with next business day service, minimizing interruptions and maximizing productivity. Your problems will be addressed swiftly without the hassle of waiting.
- Predictable Total Cost of Ownership: Benefit from a predictable cost structure that enhances budgeting capabilities. This service removes surprises from your operational expenses, allowing you to allocate resources more effectively.
- Comprehensive Defective Material Retention: Retain defective parts for your analysis and troubleshooting, enabling better insights into issues and assisting in future prevention strategies.
- Improved Productivity: With on-site support, your teams can focus on their core tasks while trusted professionals handle any technical challenges, leading to enhanced overall productivity.
Technical Details of Product
- Service Duration: 5 Years
- Service Type: Extended Service with Comprehensive Defective Material Retention
- Service Level: 9 x 5 (Monday to Friday)
- Response Time: Next Business Day
- Service Options: On-site Maintenance, Parts & Labor included
How to Install
Installation of the HPE Pointnext Tech Care Basic service is straightforward and requires minimal setup. Simply purchase the service plan and activate it through the HPE Pointnext portal or contact your HPE representative for assistance. Once activated, you will have immediate access to the support services outlined in your plan.
Frequently Asked Questions
-
What is included in the HPE Pointnext Tech Care Basic service?
This service includes parts and labor for repairs, next business day on-site service, and comprehensive defective material retention. -
How does the next business day service work?
If you encounter an issue during business hours, a technician will be dispatched to your location by the next business day to address the problem. -
Can I retain defective parts for analysis?
Yes, the Comprehensive Defective Material Retention feature allows you to keep defective parts for review and analysis. -
Is this service suitable for all HPE products?
The service is designed to support a wide range of HPE products, but it's recommended to verify compatibility with your specific equipment. -
How do I contact support?
You can contact HPE support through the HPE Pointnext portal, where you can submit a support ticket or call customer service for assistance.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 30 reviews
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Product Reviews
★★★★★ 5
It worked! Apple Care was added to my device when I received it!
Style Name: MacBook Pro 14" (M4 Pro/M4 Max), Configuration: 3 years
I purchased an MacBook and AppleCare+ at the same time. A day/two after the purchase I received an email from Amazon that the AppleCare+ was in software and go to digital download. When I downloaded it was just the agreement. Then I started reading all the negative reviews on nightmare experience with Amazon and AppleCare+ not being added. I was very nervous and mentally prepare for the nightmare that lie ahead which having to call Amazon multiple times and then having to call Apple multiple times. To my surprise, right after Amazon delivered the MacBook (I got notification your item was delivered) I got another email from Amazon that AppleCare+ was added the laptop with agreement number and serial number of the laptop I received. I checked Apple's coverage site and sure enough Apple site showed AppleCare+ coverage tied the MacBook. I didn't even open the box or turn it on and see the AppleCare+ coverage. Hopefully this gives some insight to future buyers of AppleCare+ from Amazon!!!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 25, 2024
★★★★★ 1
DO NOT PURCHASE APPLECARE+ THROUGH AMAZON (Please read before making a decision)
Style Name: MacBook Air 13" (M4), Configuration: 3 years
I rarely write reviews like this, but DO NOT PURCHASE APPLECARE+ THROUGH AMAZON.
Just over a month ago, I purchased an Apple MacBook Air (m4) with AppleCare+. The AppleCare+ wasn't populating on the laptop, so after calls with Apple Support and Apple Agreement Administration, they found that AMAZON sent them the approved agreement with the device serial number then abruptly canceled it the following day. This happened over a month ago, and I was not notified nor have I received a refund.
I would not have known it was canceled if not for Apple Support and Apple Agreement Administration.
The only recourse is to receive a refund from Amazon--which is NOT automatic, I am fighting for this--and purchase AppleCare+ directly through Apple. Had all this taken place after the 60-days purchasing the MacBook Air (I'm currently one week short of this deadline), then I would be SOL on being able to cover my device.
PURCHASE AT YOUR OWN DISCRETION/RISK AND CHECK THAT APPLECARE+ IS APPROVED AND ACTIVE ON YOUR DEVICE. Otherwise, play it safe and activate directly through Apple.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 28, 2025
★★★★★ 5
Worked fine for me 🙌🏽
Style Name: MacBook Air 13" (M4), Configuration: 3 years
I read a lot of comments that said there was an issue with their purchase of AppleCare+, I did not have any of those experiences. AppleCare+ was on the laptop (MacBook Air, 13-inch 2025) automatically. I received an email with my confirmation of AppleCare+ coverage, along with my agreement number, product serial number and expiration date. There was nothing I needed to do on my end, because as I said it had already been added to my computer and attached to my iCloud account. — I hate that there are so many bad experiences and hope everything works out for anyone experiencing a nightmare but I can only recommend based on my experience, 10/10.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on August 4, 2025
★★★★★ 5
No la necesito
Style Name: MacBook Neo 13" (A18 Pro), Configuration: Monthly
Garantía digital , no la necesito no compré la laptop
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 26, 2026
★★★★★ 5
Fantastic product
Size: 8 Fl Oz (Pack of 1)
Works Great, at first didn't believe all the reviews, I've bought 5 chainsaws from one season to the next. After each winter couldn't get them to start. Followed the instructions to flush and let sit for a few days. Every one started and ran great. Hands down, this is a remarkable product for cleaning out blocked fuel systems from sitting all winter would recommend it for all 2 cycle engines and use the stable blend for winter as well as anytime use to prevent fuel spoilage.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 12, 2026
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