SKU: 14125396586

HPE Foundation Care Service with Comprehensive Defective Material Retention - Extended Service - 4 Year - Service f 24g Sfp+ Svc

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Description

HPE Foundation Care Service with Comprehensive Defective Material Retention - Extended Service - 4 Year - Service f 24g Sfp+ SvcThe HPE Foundation Care Service with Comprehensive Defective Material Retention is designed for organizations that rely on high availability of hardware and software in demanding IT environments. This extended four year service delivers a holistic support experience, combining proactive remote diagnostics, fast on site hardware repair when needed, and a reliable path to software updates and patches. By including Comprehensive Defective Material

The HPE Foundation Care Service with Comprehensive Defective Material Retention is designed for organizations that rely on high availability of hardware and software in demanding IT environments. This extended four-year service delivers a holistic support experience, combining proactive remote diagnostics, fast on-site hardware repair when needed, and a reliable path to software updates and patches. By including Comprehensive Defective Material Retention, the program streamlines issue resolution and minimizes downtime, helping your team stay productive even when hardware faults or software glitches arise. This service is engineered to maximize uptime, reduce mean time to repair, and provide a single, trusted point of contact for both Hewlett Packard Enterprise and select third-party software concerns.

  • Comprehensive hardware and eligible software coverage with remote diagnosis and support, plus on-site hardware repair when required to resolve issues quickly.
  • Defective Material Retention included to facilitate prompt problem analysis and faster root-cause resolution, helping reduce downtime and return-to-service time.
  • Next Business Day - Parts and Labor service response, delivering timely, dependable maintenance to keep critical systems running with minimal interruption.
  • Four-year service duration, delivering long-term protection for your IT investments and predictable budgeting for ongoing support costs.
  • Software support integration, including Basic Software Support and Collaborative Call Management for eligible non-HPE software, plus access to software updates and patches for covered products and selected third-party software.

Technical Details of HPE Foundation Care Service with Comprehensive Defective Material Retention - Extended Service - 4 Year - Service f 24g Sfp+ Svc

Service scope and coverage: This Foundation Care offering provides a cohesive support framework for both hardware and eligible software associated with your HPE deployment. Hardware coverage includes remote diagnostics, proactive monitoring assistance, and on-site repair when a hardware fault cannot be resolved remotely. For eligible hardware, the service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software, ensuring cross-vendor coordination to expedite issue resolution.

Defective Material Retention (DMR): The DMR component ensures that defective materials are retained for analysis and return-to-service decisions, enabling a faster, more accurate identification of root causes and more efficient component replacements where appropriate. This feature is designed to reduce downtime, minimize guesswork, and support smoother warranty or service process workflows.

Software updates and third-party software: For software products covered under the Foundation Care plan, HPE provides remote technical support and access to updates and patches. Updates for selected HPE-supported third-party software are included as they become available from the original software manufacturer, helping to keep your environment current without separate procurement or lengthy approval cycles.

Response times and on-site support: The service includes Next Business Day response for parts and labor, helping you schedule repairs with confidence and maintain service-level objectives. On-site support is available when remote resolution is insufficient or when hardware replacement requires physical attendance, offering a practical path to rapid restoration of service.

Duration and predictability: With a four-year coverage window, organizations gain long-term protection that aligns with typical hardware refresh cycles and software upgrade roadmaps. This extended duration helps simplify budgeting and reduces the administrative overhead associated with renewing shorter-term support plans.

Ease of engagement and collaboration: HPE aligns with your IT team to diagnose problems, coordinate with third-party vendors when necessary, and manage communications through Collaborative Call Management for eligible software. The aim is to streamline escalation paths, reduce time-to-resolution, and maintain clearer ownership for complex incidents.

Value proposition: The combination of hardware reliability, software support, defect material retention, and rapid response creates a compelling value proposition for businesses that depend on steady performance, predictable costs, and minimal downtime. This foundation-level care program is designed to be the backbone of dependable IT operations, ensuring critical workloads stay online and productive.

how to install HPE Foundation Care Service with Comprehensive Defective Material Retention - Extended Service - 4 Year - Service f 24g Sfp+ Svc

  • Confirm eligibility and service eligibility with HPE: Work with your account representative or HPE channel partner to validate that your hardware and software are eligible for Foundation Care with Comprehensive Defective Material Retention and to identify any prerequisites or prerequisites for access to Basic Software Support and Collaborative Call Management.
  • Gather relevant product identifiers: Prepare hardware SKUs, model numbers, serial numbers, and any software product identifiers to facilitate accurate coverage mapping and faster service activation.
  • Coordinate service activation: Engage HPE support or your authorized service provider to initiate coverage, selecting the 4-year extended term and enabling on-site and remote support options as needed to align with your maintenance strategy.
  • Define escalation and communication preferences: Establish preferred contact channels, escalation paths, and notification settings to ensure timely updates during incidents and maintenance events, leveraging Collaborative Call Management for eligible software.
  • Prepare for installation and ongoing maintenance: Ensure access to the affected environments, remote management tools, and any required access credentials so that HPE can perform remote diagnostics and, if necessary, dispatch on-site technicians promptly.

Frequently asked questions

  • What is included in the Comprehensive Defective Material Retention feature? Defective Material Retention ensures that damaged or failed components are retained for analysis and diagnostics, enabling faster identification of root causes and timely replacements. This feature helps reduce overall downtime by streamlining the repair process and supporting clearer decision-making during service events.
  • Does this service cover software, and if so, which software? The Foundation Care plan can include Basic Software Support for eligible HPE software and Collaborative Call Management for selected non-HPE software. It provides access to software updates and patches for covered products, and updates for supported third-party software are included as available from the original software manufacturer.
  • What is the response time for on-site service? The service specifies Next Business Day - Parts and Labor as the standard response time, helping ensure that parts availability and on-site repair activities occur promptly to minimize downtime for critical systems.
  • How long does the coverage last? The Extended Service offers a four-year duration, delivering long-term protection and predictable budgeting for maintenance and support across multiple hardware refresh cycles and software upgrade timelines.
  • How do I activate or install this service? Activation typically involves confirming eligibility with HPE or your channel partner, providing relevant hardware and software identifiers, and coordinating with HPE to initiate remote diagnostics, on-site dispatch options, and software support arrangements as needed. Your account representative can guide you through the activation steps and ensure alignment with your organizational maintenance plan.
Shipping Notes
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Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
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SKU: 14125396586

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4.1 ★★★★★
Based on 14 reviews
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Amazon Customer
Houston, US
★★★★★ 3
Interesting take on the genre
Format: Kindle
True rating: 3.25 ⭐️ I enjoyed the fresh take on the genre. The best way I could describe the setting and world is an apocalyptic dystopian version of Farie where vampires, fae, and angles struggle to survive in what is left of the world. It was definitely interesting throwing the academy/hunger games aspect into this world as well. Even though I guessed the final reveal early on in the book, I kept hoping I was wrong, and it would take a surprising turn. While the "plot twists" were a bit predictable to me, I still enjoyed the ride this book took me on. Another downfall for me was the plot holes in the world building... I.E. if society has fallen and the world is in the aftermath of war, how are there trains running around the world? Just to take young adults to the trials to get into the golden city? How is the train maintained, the tracks clear, etc? However, I did enjoy the FMC & MMC and thought they were fleshed out nicely. I also enjoyed the side characters but wish some were developed more like Ashalin (sp?). I do find myself rooting for the MCs to succeed and find happiness together, which is obviously an important aspect for romantasy. Overall, was this an earth-shattering, mind-bending, terrific piece of literature? No. But was it the worst thing I've read this year? Also, no. This book has, to me, the bones of a great read & just needs a bit more to push it from an alright book to a great book. Overall ratings: Plot- 3.5⭐️ World building 3⭐️ Spice 2.5 🌶🌶 Main characters 4 ⭐️ Supporting characters 3.5⭐️
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Reviewed in the United States on May 12, 2024
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Irene zamora
Natrona Heights, US
★★★★★ 5
great book
Format: Kindle
I am really excited to meet the author at the book retreat this month. I really enjoyed this world that she built and most of the female main character Huntress is so awesome. She goes through a lot in this book and the ending; wow! I wouldn't have even guessed. I highly recommend everyone to read this book. I have been so lucky this year that almost all the books I have read have been, so far, 5 out 5 stars.
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Reviewed in the United States on June 2, 2026
A
Verified Purchase
Anastasia Goygova
Bozeman, US
★★★★★ 4
Fallen for the Fallen Angel – A Guilty Pleasure Worth Every Page
Format: Kindle
There’s something deeply irresistible about a dark academia or trial-based setting, a brooding and arrogant fallen angel, and a fierce heroine with enough sass to go toe-to-toe with him. Wings So Wicked is exactly that kind of book—and I devoured it in just a couple of days. To be fair, the plot isn’t groundbreaking. If you’re looking for something fresh and innovative in terms of storyline, this might not be it. But if your reader heart beats faster at the mere mention of enemies-to-lovers, jealousy-fueled banter, magical trials, betrayals, and forbidden tension—you’ll feel right at home. It’s like catnip for those of us with this particular weakness. The chemistry between the leads could have used a slightly slower burn to make the tension sizzle longer, but I still found myself completely invested in their dynamic. There are moments and phrases that feel a bit cheesy or underdeveloped, but honestly? I didn’t care. The vibes were exactly what I wanted. This book isn’t trying to reinvent the genre—it’s here to give readers like me what we crave: high-stakes magical drama, angsty romance, and the thrill of watching a badass girl and her brooding counterpart clash and spark. If that sounds like your kind of story, Wings So Wicked will hit the mark. Here’s hoping Book 2 turns up the heat and keeps the magic alive.
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Reviewed in the United States on May 20, 2025
M
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Madi lohr
Cuba, US
★★★★★ 5
my new favorite book
Format: Kindle
Ok so I never write reviews but this book was so good I felt the need to write this. Firstly your introduced to Huntyr you see her closed off hard core badass than towards the end you see the most subtle change and growth it’s amazing and the enemies to friends to lovers was just perfect, AND THE TWIST AT THE END GOT ME GOOD! You see one spicy scene the whole book but it doesn’t even MATTER BECAUSE THE BOOK WAS THAT GOOD. I’ve read 85 books in 2023-2024 so far and I’m pround to say this is my all time favorite. I’m so excited to read more of Emily Blackwoods books, this was my first time reading one of hers and I’m glad I did because HOLY!! Well done Emily well done
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Reviewed in the United States on February 23, 2024
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Robin
Alexandria, US
★★★★★ 4
Fast paced romantasy you will not want to put down!
Format: Kindle
4.25 stars! I LOVED this book with similar vibes to Hush Hush, Fourth Wing, and The Serpent and the Wings of Night! It was fast paced with easy world building and will keep you turning the pages late into the night because you will not want to put it down! Huntyr is a fierce bad@ss FMC trained to kill vampyres her entire life. She is sent on a mission to go to the academy and earn her spot into The Golden City. Upon arrival, she is forced to room with the delicious fallen angel, Wolf, who is the only one who knows about her assassin identity. The romance, the plot twists, the secrets revealed, the battles, and the tantalizing training scenes had me hooked! And that ending…. I’m holding my breath in need to know hell! Read if you love: 🪽 Fae, Vampyres, Fallen Angels 🪽 Academy setting with magical trials 🪽 Forced proximity and slow burn 🪽 Rivals to lovers 🪽 Hidden identities and secrets 🪽 Tend your wounds “𝘖𝘧 𝘤𝘰𝘶𝘳𝘴𝘦 𝘐 𝘸𝘢𝘴 𝘸𝘢𝘵𝘤𝘩𝘪𝘯𝘨 𝘺𝘰𝘶. 𝘐 𝘤𝘰𝘶𝘭𝘥𝘯’𝘵 𝘭𝘰𝘰𝘬 𝘢𝘸𝘢𝘺 𝘧𝘰𝘳 𝘢 𝘮𝘰𝘮𝘦𝘯𝘵, 𝘦𝘷𝘦𝘯 𝘪𝘧 𝘐 𝘵𝘳𝘪𝘦𝘥.” “𝘐𝘧 𝘺𝘰𝘶 𝘸𝘢𝘯𝘵 𝘮𝘦 𝘰𝘯 𝘮𝘺 𝘬𝘯𝘦𝘦𝘴, 𝘏𝘶𝘯𝘵𝘳𝘦𝘴𝘴, 𝘢𝘭𝘭 𝘺𝘰𝘶 𝘩𝘢𝘷𝘦 𝘵𝘰 𝘥𝘰 𝘪𝘴 𝘢𝘴𝘬.” “𝘠𝘰𝘶 𝘥𝘰 𝘯𝘰𝘵 𝘬𝘯𝘰𝘸 𝘵𝘩𝘦 𝘷𝘪𝘰𝘭𝘦𝘯𝘤𝘦 𝘵𝘩𝘢𝘵 𝘳𝘶𝘯𝘴 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘮𝘺 𝘷𝘦𝘪𝘯𝘴, 𝘣𝘦𝘨𝘨𝘪𝘯𝘨 𝘮𝘦 𝘵𝘰 𝘰𝘣𝘭𝘪𝘵𝘦𝘳𝘢𝘵𝘦 𝘢𝘯𝘺𝘰𝘯𝘦 𝘸𝘩𝘰 𝘭𝘢𝘺𝘴 𝘢 𝘩𝘢𝘯𝘥 𝘰𝘯 𝘺𝘰𝘶.”
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 12, 2024

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