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Description
Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service 4hr Ahr 16568Introducing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS a comprehensive solution designed to ensure your network runs smoothly and efficiently. This extended service plan not only offers technical support but also adopts a proactive approach to maintain your network's health, performance, and security. With a focus on minimizing disruptions and maximizing reliability, ResponsePLUS is the ideal choice for businesses that depend on
Introducing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS – a comprehensive solution designed to ensure your network runs smoothly and efficiently. This extended service plan not only offers technical support but also adopts a proactive approach to maintain your network's health, performance, and security. With a focus on minimizing disruptions and maximizing reliability, ResponsePLUS is the ideal choice for businesses that depend on uninterrupted connectivity.
- Proactive Network Monitoring: Benefit from continuous remote monitoring that identifies potential issues before they escalate into significant problems, ensuring your business operates without interruptions.
- Comprehensive Incident Management: Take advantage of robust incident and problem management services that help resolve issues swiftly, minimizing downtime and preserving business productivity.
- Operational Software Updates: Stay ahead with regular software updates and upgrades, ensuring your network infrastructure is equipped with the latest features and security patches.
- Advanced Parts Replacement: Enjoy peace of mind with a 4-hour advance parts replacement service, ensuring that your operations can quickly recover from hardware failures with minimal delay.
- Dedicated Account Management: Experience personalized support with a designated managed services account manager who facilitates scheduled review sessions to keep your network's performance in check.
Technical Details of the Product
- Service Type: ExtremeWorks Managed Services ResponsePLUS - Extended Service
- Service Duration: 1 Year
- Coverage: Includes proactive monitoring, incident management, technical support, and software updates
- Response Time: 4-Hour Advance Parts Replacement
- Access: Access to Extreme Networks Managed Services Gateway for real-time insights
How to Install
- Contact your Extreme Networks representative to activate the ResponsePLUS service.
- Set up the Extreme Networks Managed Services Gateway according to the provided instructions.
- Schedule a kick-off meeting with your designated account manager to outline your specific needs and expectations.
- Begin the installation of any necessary monitoring tools and configure alerts for critical network metrics.
- Regularly review performance reports and scheduled review sessions with your account manager to ensure optimal network health.
Frequently Asked Questions
- What does the ExtremeWorks Managed Services ResponsePLUS include? It includes proactive monitoring, incident management, software updates, and advanced parts replacement, along with access to the Managed Services Gateway.
- How quickly can I expect a parts replacement? The service guarantees a 4-hour advance parts replacement response time to minimize downtime.
- Is there a dedicated support team? Yes, each customer is assigned a dedicated managed services account manager for personalized support.
- How often are software updates provided? Operational software updates and upgrades are provided regularly as part of the service to keep your network secure and efficient.
- What happens in case of a network incident? Our comprehensive incident management service will address any network issues promptly to ensure a swift resolution.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 11 reviews
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Product Reviews
★★★★★ 5
Basic mouse that works - - for now.
Size: 1 Pack, Style: USB Receiver, Color: Blue
I ordered this mouse (in blue) to replace the recently deceased exact same model that I've used for the past 2 or 3 years. I like the simplicity of the M185 mouse and mostly the best bang for your buck! I caught this one on sale for less than a ten-spot, so I thought, "why not."
I'm hoping that this one will last a bit longer than my two previous M185 models, that averaged about 3 years each. This model seems plagued by a short life span and is predisposed to mysteriously and suddenly dying, without any obvious symptoms or warning of any kind - - you're working and clicking along, going about your day, when suddenly the cursor on the computer screen freezes and that's it. Nothing, zero, nada. Funny thing, I'm very careful not to abuse or drop the mouse, and keep a fresh battery installed and watch for leakage and all that stuff - - they just stop working, and I assume it is caused by some sort of inherent electronic fault in the circuitry of the previous M185's. Due to my loyalty to the brand and model (and since it was on sale) I decided to give it one more shot. They say that "third time's a charm".
I like the fact that the M185 is simple and uncluttered with extra buttons that I would never use for my purpose, which is simple web-browsing and the occasional text document production. The feel is solid, not heavy, but not cheap feeling, either. I'm used to the shape of this mouse, which to me is quite comfortable for long sessions, another reason why I kind of wanted to stay with this model. The buttons have an audible "click", which doesn't bother me at all, and the wheel moves smoothly and also has a clicking operation (which I rarely ever use). The overall surface of the mouse has a matte finish, but like my previous models I'm sure it will eventually wear shiny spots where my fingers reside and will attain a more "well-used" look in time. Connecting it was a breeze, too. I just plugged the dongle into a spare rear usb port of my desktop, and the mouse connected instantly, no problem. The dongle can be stored safely inside the battery compartment, so you can take the whole thing out of the house if needed for use elsewhere. The speed of 1000 dpi seems just right for my purposes. The one I ordered even came with its own AA Duracell battery, which I wasn't really expecting. This mouse also enters "sleep mode" when you don't use it for a while, and I can't say how many times I've got up and left it on all night. And that's not hard to do, as I'll explain next.
The only real negative to this mouse is the absence of any easily visible status indicator of it's on / off switch. The rear housing of this mouse is matte black, including the tiny switch where you turn it on and off with your fingernail, with only a very faint "on" lettering (also black), and very hard to see with my aging eyes. The laser is not lighted or visible when on, also adding to the confusion, especially in a darkened room. So, as a workaround, I took a tiny drop of green paint and placed it down inside the switch slider to visibly help indicate the "on" position, and likewise a dot of bright orange for the "off" position. Many of Logitech's more expensive models (and a few other manufacturers) include this color-coded switch indication. I guess for the $$, they had to cut corners somewhere - - a minor complaint.
In summary, this is a good basic mouse that works - - let's hope that this one will last longer than its two predecessors.
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Reviewed in the United States on February 17, 2023
★★★★★ 5
Dependable, Reliable
Size: 1 Pack, Style: USB Receiver, Color: Swift Grey, Size: 1 Pack, Style: USB Receiver, Color: Swift Grey
As advertised. Logitech, best mouse for your hard-earned cheddar!
It’s not that the (years) old Logitech mouse failed in any operational way, it just got that gummy, sticky surface texture that’s impossible to remove. While shopping for a replacement I noticed an off-brand mouse/keyboard combo and thought, “hey, 2 for 1”…mistake. All was well for about three weeks, long enough that when the gremlins arrived I didn’t immediately associate the new hardware. For the purposes of this discussion, gentle reader, know that I run legacy (what I affectionately refer to as, “Lazarus”) builds. Rigs that started life running Windows Vista/7, died, and that now, resurrected, run 10 and 11, and all that that implies. So, when a mouse started stuttering, of course I thought it was a gremlin in the machine, right? I spent more days than I am comfortable sharing with you pouring over processes and background apps, and registry trims…before Accam’s Razor suggested I eliminate the mouse as a variable. Changing the battery was ineffective, but when I swapped in the ooold Logitech…Yahtzee/Bingo/Booyah…smooth and precise…butter! All I needed was a new Logitech mouse.
So, if you’re here you likely are having mouse issues of your own, or you just need one that works…this is it!
😉
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Reviewed in the United States on May 13, 2026
★★★★★ 5
Nice and a great value.
Size: 1 Pack, Style: USB Receiver, Color: Swift Grey
Hey, it works well. Just plug it in and you are ready to go. Only issue, minor, no light or color coding on back to indicate on or off.
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Reviewed in the United States on May 14, 2026
★★★★★ 5
Smooth and ergo nice mouse.
Size: 1 Pack, Style: USB Receiver, Color: Swift Grey
I needed this little thing quickly and got it within 2 hours of ordering. It was only an extra five bucks to get it now. Would have burned more than that in fuel. Works exactly as I would have expected. Perfect.
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Reviewed in the United States on June 11, 2026
★★★★★ 5
Simple and efficient
Size: 1 Pack, Style: USB Receiver, Color: Swift Grey
This is a dandy little item. Easy to use straight out of the box, No fancy bells and whistles.but why should a mouse try to replicate commands that are on the laptop?
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Reviewed in the United States on May 16, 2026
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