SKU: 90729151895

Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns

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Description

Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication PatternsOne of the New York Post's Top 10 Best Career Books of 2012 Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding. Conversation Transformation gives you practical guidelines for managing

One of the New York Post's Top 10 Best Career Books of 2012

Repair communication breakdowns on the spot and drive positive results in every conversation

Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding.

Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses:

AWARENESS
Learn to recognize an ineffective communication pattern the instant it occurs

ACTION
Use specific new strategies to turn the conversation in a better direction

PRACTICE
Engage in repeated, structured practice to turn those actions into new habits

Praise for Conversation Transformation

"Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions."
--SHEILA HEEN and DOUGLAS STONE, bestselling authors of Difficult Conversations

"An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life."
--SENATOR JOHN F. KERRY

"Practical, inspiring, and powerful. You will never look at your conversations the same way again."
--SUZANNE BATES, bestselling author of Speak Like a CEO and Discover Your CEO Brand



Binding Type: Paperback
Publisher: McGraw-Hill Education
Published: 02/28/2012
ISBN: 9780071769969
Pages: 256
Weight: 0.70lbs
Size: 8.90h x 5.80w x 0.90d
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SKU: 90729151895

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4.1 ★★★★★
Based on 20 reviews
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Russ Einan
Bozeman, US
★★★★★ 5
Good product
Color: Black, Size: 12" x 10'
Works well for for my needs, tacky enough
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 3, 2026
A
Verified Purchase
Amazon Customer
Boise, US
★★★★★ 4
Bought for playing classical guitar
Color: Black, Size: 12" x 10'
This roll of rubberized material can be used as a non-slip leg cover to keep a classical guitar from moving. It works pretty well. My only gripe is it doesn't seem rubberized enough as my guitar will move if it isn't flat on the pad. It works well otherwise.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 26, 2025
M
Verified Purchase
Michael St James
Charlottesville, US
★★★★★ 5
Great value - car rattle elimination
Color: Black, Size: 12" x 10'
Well made, easy to cut to needed size and shape. I've used this stuff for years for a variety of needs, and bought this roll to match my new car's interior to eliminate and rattles from the junk I carry around in my console and dash compartment. Can't stand rattles! It works very well for the purpose.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 25, 2025
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Verified Purchase
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Chelsea, US
★★★★★ 5
Great Alternative Pet Use (Floor Traction)
Color: Black, Size: 12" x 10'
I would definitely recommend these Grip Easy Shelf Liners - for an alternative use. We have a pet who struggles with mobility and slips on hard/smooth surfaces. We use this product as anti-slide mats to provide traction. While we also use rugs (etc.), these actually have a few unique benefits: - Customizable: They are made to be cut-to-size, so they can be adjusted for unusually shaped areas. - Waterproof (enough): Because they are rubber, they're great for use on the floor of the tub/shower for no-slip pet bathing - and can be rolled up for easy storage once dry. This also makes them easy to clean. - Travel-Friendly: They are thin, light, and soft enough to be rolled up tightly, making them great for travel. - Walking Paths: Because they are sold in long rolls, they can be used to create runways for commonly used grab paths (at far lower cost than carpet runners would be to cover the same area). - Low Cost: They are very cost-effective, making them easy options for trial (low-commitment to see if this works for you), seasonal, temporary (I wish we did this when my dog was recovering from knee surgery, for example), or supplemental use with additional solutions. So while I can't provide any information on how this product works for its intended use as a shelf/drawer liner, it works great for our alternate use case. I hope this information helps someone else!
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Reviewed in the United States on November 16, 2025
C
Verified Purchase
Castle
Battle Creek, US
★★★★★ 5
Makes a great pad for an ergonomic keyboard and mouse
Color: Taupe, Size: 12-Inch x 20 Feet
After learning about the dangers of a sedentary lifestyle, I switched to a standing desk. I found an old, four-drawer desk once used for the production of a weekly newspaper. It is now a converted stand-up writing desk with a shiny, smooth lacquered finish. I love the desk and I'm adjusting to the switch of working from a standing position. One problem arose. My laptop keyboard and mouse wouldn't stay in place. As I typed, the keyboard would rattle and slide down the desk. A co-worker suggested I try . It works better than I expected. My Logitech Optical TrackMan Mouse and now stay in place. My keyboard is 11 inches wide, so the 12-inch wide material is a perfect fit. The liner is sticky, so much so that I have to hold the material down to lift the mouse from it. The liner left no residue on my desk. I used 30 inches of the material for a base beneath my ergonomic keyboard and mouse. I plan to change the liner as often as needed, since it will collect more dirt and dust than if it were stored in a drawer. That means I can replace my modified keyboard/mouse pad seven more times. Getting eight pads for $8.99 is a good value. Rating: Five stars. UPDATE: I received a question from another Amazon customer regarding my mouse. The features a large, finger-controlled trackball. A regular mouse would not work on the shelf liner but it is fantastic for trackballs.
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Reviewed in the United States on April 21, 2014

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