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Working with Emotional IntelligenceDo you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them,
Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today--and the future. Comprehensively researched, crisply written, and packed with fascinating case histories of triumphs, disasters, and dramatic turnarounds, Working with Emotional Intelligence may be the most important business book you'll ever read. Drawing on unparalleled access to business leaders around the world and studies in more than 500 organizations, Goleman documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as IQ or technical expertise. Readers also discover how emotional competence can be learned. Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world. He also provides guidelines for training in the "emotionally intelligent organization," in chapters that no one, from manager to CEO, should miss. Working with Emotional Intelligence could prove to be the most important reference for bottom-line businesspeople in the first decades of the 21st century.Binding Type: Paperback
Publisher: Bantam
Published: 01/04/2000
ISBN: 9780553378580
Pages: 400
Weight: 0.65lbs
Size: 8.20h x 5.20w x 0.90d
Review Citations: New York Times 03/12/2000 pg. 36
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4.5 ★★★★★
Based on 27 reviews
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Product Reviews
★★★★★ 5
Gentle reminder of truth for the one who feels off course
Format: Paperback
For any woman at a crossroads, this is for us. The format of the book invites you to take time to sit with the information you're reading. I like how Dr. Dalton-Smith writes. Easy to understand and with a heart of compassion for women. If you're looking for a soft space to land and be reminded of truths you may have forgotten, get this book.
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Reviewed in the United States on April 27, 2026
★★★★★ 5
Finding your sacred work & place of belonging
Format: Paperback, Format: Paperback
This book has spoken directly to my heart as I read about beholding the blessings of God's unfailing & faithful love, His true joy, His sovereignty & peace, His kindness & compassion & His pure goodness as I pursue holiness & righteousness. I found the practical application & daily unveiling exercises to be helpful as I work to become what I behold God to be. The section on belonging spoke personally to me as I have chosen the word "Belonging" as my Word of the Year for 2025. I now realize that only through belonging in God's abundant blessings in every aspect of my life will I find my sacred work & my true place of belonging to God & with others.
I recommend this book if you are searching for true meaning in truly & fully knowing God, yourself & your place of belonging.
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Reviewed in the United States on March 4, 2025
★★★★★ 5
Another sacred work by Dr. Saundra
Format: Paperback
I love this woman's writings, and Being Fully Known did not disappoint. My book is filled with underlining and marginal stars. It helped me more fully understand the sacred work that God is doing through me and humble me in the process. Highly recommended.
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Reviewed in the United States on March 5, 2026
★★★★★ 5
Transformational Guide
Format: Paperback
In a world where so many struggle with identity, connection, and purpose, Being Fully Known stands as a beacon of truth and transformation. More than just a book, it is a guide that invites readers into a deeper relationship with God, centering scripture as the foundation for discovering and embracing their God-given identity.
Dr. Dalton-Smith beautifully weaves biblical wisdom with real-life application, providing a refreshing and necessary perspective on what it means to behold, become, and belong. This book speaks directly to the heart, offering a pathway to joy, healing, and wholeness in a way that is both profound and accessible. Through its pages, readers are encouraged to overcome barriers often shaped by mental health struggles and past trauma, empowering them to step into their true selves—unapologetically and with confidence.
One of the book’s greatest strengths is its ability to breathe life into the reader’s journey. It does not shy away from the weight of disconnection and hardship but instead offers hope and restoration through the unwavering love of God. With authenticity and grace, Being Fully Known challenges readers to move beyond fear and self-doubt, embracing the fullness of who they were created to be.
This book is a must-read for anyone longing for deeper fulfillment, genuine connection, and a greater understanding of their divine purpose. Whether you are navigating personal struggles, seeking spiritual renewal, or simply desiring to grow in your faith, Being Fully Known provides the insight and encouragement needed to walk boldly in truth and joy.
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Reviewed in the United States on March 11, 2025
★★★★★ 5
A MUST READ!
Format: Paperback
If you are desiring to know your full-self, this book is for you. The author's gift of writing opens up biblical truths that will help you become who God wants you to be. Such an insightful book giving tons of encouragement. Very much worth the read. Finished it in two weeks. A book you just don't want to put down, even for a minute. It will change your life.
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Reviewed in the United States on March 17, 2026
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