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Description
Answering 911: Life in the Hot Seat"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving
"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving end of our cries for help." Reader's Digest (Editor's Choice) You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice. What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean--that she must continue to care and, at times, learn how to let go. "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."--Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy Caroline Burau is a 911 dispatch operator for the police and fire departments in White Bear Lake, Minnesota.Binding Type: Paperback
Publisher: Borealis Books
Published: 09/15/2007
ISBN: 9780873516020
Pages: 206
Weight: 0.65lbs
Size: 8.40h x 5.50w x 0.60d
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4.5 ★★★★★
Based on 17 reviews
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Product Reviews
★★★★★ 3
I guess the smell is offputting
Size: 2-pack, Style: Duo
My dog loves chocolate stuff. But for some reason, wasn’t a huge fan of these balls. She played with them a little bit, but they’re not her favorite.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 30, 2025
★★★★★ 5
Really indestructible
Color: Yellow
As advertised. I have an obsessed 16lb mixed breed dog that has destroyed everything purchased that says indestructible. Until now... These balls really are indestructible. She loves them and plays with 2-3 at a time. Chews on them and still going. They are the size of regular tennis balls. Others are slightly smaller. These are great and bright... Mooky highly recommends.
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Reviewed in the United States on March 25, 2026
★★★★★ 5
A Dog’s REAL Best Friend!
Color: White, Color: White
This ball is truly my dog’s best friend! It is perfect especially for indoor fetch because it’s lightweight (AKA nondestructive!), has just the right amount of bounce, and cannot be torn up by mild to medium chewers. (We have a labradoodle and she isn’t much of a chewer.) It really is bite resistant, and I have a video to prove it!
Our dog loves the softness of it. We love that we can throw it around the house without it breaking anything. It almost feels like heavy duty bouncy styrofoam that cannot be picked at or bitten up. We bought the pack and are storing a couple of them for when we someday lose them here and there.
I recommend this ball to EVERYone who has a dog and likes to play fetch!
FOFOS, pick us for ads! My doggie is obsessed with your product, and I love taking pics and videos of her using it. She’s the type of dog that walks around with a ball in her mouth for fun and comfort. Think of it as her stuffed animal.
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Reviewed in the United States on December 3, 2025
★★★★★ 5
Great buy!
Color: Yellow
Dogs love them! They chew on the and the are very sturdy!
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Reviewed in the United States on April 20, 2026
★★★★★ 4
Amazingly strong
Color: White
My dog loves them, I was buying normal tennis balls but he was chewing them and splitting them these don’t break but they deteriorate if they get left outside 100% recommend just keep that in mind
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Reviewed in the United States on May 22, 2026
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