SKU: 28580089165

Competing Against Luck: The Story of Innovation and Customer Choice

Sale price$24.48 Regular price$27.20
Save 10%

Pay in installments of $6.80 with ShopPay, AfterPay and Klarna

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Aug 13 - Aug 18

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

Competing Against Luck: The Story of Innovation and Customer ChoiceThe foremost authority on innovation and growth presents a path breaking book every company needs to transform innovation from a game of chance to one in which they develop products and services customers not only want to buy, but are willing to pay premium prices for. How do companies know how to grow? How can they create products that they are sure customers want to buy? Can innovation be more than a game of hit and miss? Harvard Business School

The foremost authority on innovation and growth presents a path-breaking book every company needs to transform innovation from a game of chance to one in which they develop products and services customers not only want to buy, but are willing to pay premium prices for.

How do companies know how to grow? How can they create products that they are sure customers want to buy? Can innovation be more than a game of hit and miss? Harvard Business School professor Clayton Christensen has the answer. A generation ago, Christensen revolutionized business with his groundbreaking theory of disruptive innovation. Now, he goes further, offering powerful new insights.

After years of research, Christensen has come to one critical conclusion: our long held maxim--that understanding the customer is the crux of innovation--is wrong. Customers don't buy products or services; they hire them to do a job. Understanding customers does not drive innovation success, he argues. Understanding customer jobs does. The Jobs to Be Done approach can be seen in some of the world's most respected companies and fast-growing startups, including Amazon, Intuit, Uber, Airbnb, and Chobani yogurt, to name just a few. But this book is not about celebrating these successes--it's about predicting new ones.

Christensen contends that by understanding what causes customers to hire a product or service, any business can improve its innovation track record, creating products that customers not only want to hire, but that they'll pay premium prices to bring into their lives. Jobs theory offers new hope for growth to companies frustrated by their hit and miss efforts.

This book carefully lays down Christensen's provocative framework, providing a comprehensive explanation of the theory and why it is predictive, how to use it in the real world--and, most importantly, how not to squander the insights it provides.

--Inc. Magazine

Binding Type: Hardcover
Publisher: Harper Business
Published: 10/04/2016
ISBN: 9780062435613
Pages: 288
Weight: 1.00lbs
Size: 9.20h x 6.30w x 1.00d
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 28580089165

Discover Niche Categories That Outsell

Top-Converting Item to Boost Your Average Order

4.5 ★★★★★
Based on 8 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
L
Verified Purchase
L.A.
Boise, US
★★★★★ 5
Good Solid Mount
Got for my 2019 TRD Off Road. Works great, solid mount. Phone easy in, easy out once you get used to it. Looks and feels well made.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 19, 2026
A
Verified Purchase
Amazon Customer
New York, US
★★★★★ 5
Solid Product
I was a bit skeptical based on the price ($85 total after taxes) but you can tell that for the price, this thing is sturdy and high quality. Holds solid onto the vent and keeps my iPhone in place. Easy to adjust and move to your liking, also easy to turn 90* and have your phone sideways. Only drawback is that is obstructs the view of the clock on my 4Runner and slightly obstructs my windshield, but I am sure I will get used to it.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 14, 2026
A
Verified Purchase
Annika Chestnut
Lexington, US
★★★★★ 5
Great phone holder
I use this phone mount in my Subaru Impreza, and it works perfectly with my vents. It holds my phone super securely—no wobbling or slipping—so it’s great for navigation or hands-free use. Really solid and reliable for the price.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 5, 2025
A
Verified Purchase
Amanda & Josh
Dallas, US
★★★★★ 4
Excellent product.
First impression: excellent product. The only reason I deducted a star is because the price is obviously quite insane.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 26, 2026
E
Verified Purchase
Edward F Alves
Lexington, US
★★★★★ 5
A+ mount for 4Runners
This is the best phone mount I've ever had. Got it for my 2021 4Runner. Very strong, doesn't come loose, easy to place and remove the phone from the mount. Can't recommend enough.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 13, 2026

recommand products