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Description
User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and PlayAMAZON BEST BOOKS OF 2019 PICK FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting. EDWARD TENNER, The New York Times Book Review In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should
AMAZON BEST BOOKS OF 2019 PICK
FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting.--EDWARD TENNER, The New York Times Book Review In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women's rights to the Great Depression to World War II to the rise of the digital era, this book unpacks the ways in which the world has been--and continues to be--remade according to the principles of the once-obscure discipline of user-experience design. In this essential text, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change--an underappreciated but essential history that's pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, User Friendly provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In User Friendly, Kuang and Fabricant tell the whole story for the first time--and you'll never interact with technology the same way again.
Binding Type: Hardcover
Publisher: MCD
Published: 11/19/2019
ISBN: 9780374279752
Pages: 416
Weight: 1.10lbs
Size: 8.40h x 5.60w x 1.30d
Review Citations: Publishers Weekly 09/23/2019
Kirkus Reviews 10/01/2019
Library Journal 11/01/2019 pg. 103
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4.6 ★★★★★
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Product Reviews
★★★★★ 4
Good enough
Color: Black
It works but I find it gets pretty dirty on the bottom of it. I’m not sure how but I have to clean it every so often
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Reviewed in the United States on December 2, 2025
★★★★★ 5
Works fine
Color: Black, Color: Black
I got this for the paper towel in the bathroom. It was easy to put together and it works fine
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Reviewed in the United States on May 16, 2026
★★★★★ 3
Sharp Edges.
Color: Gold
Pretty Appearance, BUT the base is very thin and RAZOR SHARP. I almost sent it back, but I had matching gold border tape which I added to it to cover those sharp edges.
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Reviewed in the United States on April 26, 2026
★★★★★ 5
Everything about the paper towel holder is right on
Color: White
This paper towel holder is the right size it's very light weight, very ease to use, very is ease to remove the quality of this paper towel holder is great and it's very durable
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Reviewed in the United States on March 25, 2026
★★★★★ 5
I love it although the base is light & it may not stay in place during use.
Color: Black
Nice & well made with clean lines for the minimalist.
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Reviewed in the United States on February 24, 2026