SKU: 45708575085

Plan & Manage Facilitated Workshops

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Description

Plan & Manage Facilitated WorkshopsCOURSE OVERVIEW: Welcome to the Plan & Manage Facilitated Workshops course. This program equips you with the practical skills, planning frameworks, and facilitation techniques necessary to design, run, and follow up on highly effective facilitated workshops. You will explore what a facilitated workshop is, why it is an essential organisational tool, and the direct and indirect benefits it brings to teams seeking clarity, innovation, collaboration, and

COURSE OVERVIEW:

Welcome to the Plan & Manage Facilitated Workshops course. This program equips you with the practical skills, planning frameworks, and facilitation techniques necessary to design, run, and follow up on highly effective facilitated workshops. You will explore what a facilitated workshop is, why it is an essential organisational tool, and the direct and indirect benefits it brings to teams seeking clarity, innovation, collaboration, and alignment. This course also examines the principles and rules that underpin successful facilitation, the facilitator’s style and responsibilities, and the boundaries of what facilitated workshops can and cannot achieve. You will also learn how workshop facilitation differs from chairing a meeting, how to handle non-contributing participants, when and how a facilitator should express opinions, why facilitators must remain unbiased, and why they are responsible for keeping the workshop to time and ensuring effective follow-up.

This course begins by examining the workshop lifecycle, including how to plan a facilitated workshop, how to define the workshop purpose, and how to determine whether participants are being invited for the right reasons. You will explore the importance of conducting appropriate research during planning, how to design the workshop structure, and how much structure is required based on your objectives. This section introduces the typical workshop sequence, the importance of varying workshop activity, and the techniques that help facilitators shift pace, maintain engagement, and encourage productive discussion. You will also explore a wide range of workshop tools and techniques, including introduction techniques, discussion openers, structured discussion tools, brainstorming, idea-whittling techniques, and fuzzy discussion tools used when issues require open interpretation and conceptual exploration. You will learn how to produce an agenda that is clear, purposeful, and aligned with the workshop’s objectives.

The next learning area focuses on managing a facilitated workshop in real time. You will explore the facilitator’s responsibilities on the day of the workshop, including how to guide participants through activities, how to ensure workshop aims are clear, and how to support participants in completing the necessary work. This section also examines the importance of physical set-up, how to introduce the workshop effectively, and how the facilitator demonstrates strong listening and questioning skills to deepen engagement and stimulate constructive contributions. You will learn how to run open-forum discussions, manage individual tasks, coordinate small group work, and maintain control through effective time management. These skills ensure that workshops remain productive, on track, and aligned with agreed outcomes.

The course concludes by examining how to bring facilitated workshops to a successful close, including how to summarise key outputs, confirm decisions, assign responsibilities, and identify follow-up actions. You will explore why facilitators are responsible for post-workshop follow-up and how documenting outcomes supports accountability and momentum. This section reinforces that an effective workshop does not end when participants leave; instead, it is sustained through structured communication, ongoing guidance, and strategic next steps that help embed the workshop’s outcomes into organisational practice.

By the end of this course you will be able to plan, design, manage, and close facilitated workshops with confidence; apply a full suite of facilitation tools and techniques; guide diverse groups toward clear outcomes; and uphold the professional facilitation principles needed to ensure productive, inclusive, and high-value workshop experiences.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

  • What is a facilitated workshop?
  • The importance of a facilitated workshop
  • The direct and indirect benefits of facilitated workshops
  • The simple rules and principles for running facilitated workshops
  • The facilitator’s style
  • The key aspects of the facilitator’s role
  • What a facilitated workshop can do and can’t do?
  • Is facilitating a workshop is the same as chairing a meeting?
  • How to deal with people who don’t contribute to a workshop?
  • Is the facilitator’s opinion important during the workshop?
  • Why the facilitator should make sure that the workshop runs to time?
  • Why the facilitator is responsible of follow-up after a workshop?
  • Why the facilitator should be unbiased?
  • How much facilitator should know about the subject area?
  • The workshop lifecycle
  • How to effectively plan a facilitated workshop?
  • How to get a clear purpose of the workshop?
  • The good and poor reasons for inviting participants to the workshop
  • The importance of doing the right research during planning
  • How to design the workshop?
  • How structured should the workshop be?
  • The typical workshop sequence
  • The varying workshop activity and the techniques that can be used to vary the activity in a workshop
  • Workshop tools and techniques
  • The introduction techniques
  • The discussion openers
  • The structured discussion tools
  • The brainstorming technique
  • The techniques for whittling down the ideas
  • The fuzzy discussion tools
  • How to produce an agenda?
  • How to effectively manage a facilitated workshop?
  • The facilitator’s responsibility on the day of the workshop
  • How the facilitator can guide the participants through the workshop?
  • How the facilitator can make sure that the workshop aims are clear, and that the necessary work is done?
  • The importance of the physical set-up of the workshop
  • How to introduce the workshop to the participants?
  • How the facilitator can demonstrate good listening skills?
  • The importance of having good questioning skills during the workshop
  • How to run open forum discussions?
  • How to manage individual tasks?
  • How to manage small group tasks?
  • How to manage time?
  • How to successfully close the workshop?

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.

Shipping Notes
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Exchange/Return Notes
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SKU: 45708575085

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4.7 ★★★★★
Based on 8 reviews
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Product Reviews
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Verified Purchase
kunoh
Lake Worth, US
★★★★★ 4
Despite some caveats; this is a versatile hub
The Anker 555 8-in-1 USB-C Hub is a good buy if you’re looking for a hub from a reputable brand. I use it with an M1 Macbook Air, and it has been reliable so far. This hub has the following ports: 1 USB-C data port, 1 USB-C Power Delivery Port, 2 USB-A data ports, 1 HDMI port, an Ethernet port, and a microSD/SD card reader. Charging, PD (Power Delivery): To keep my Macbook charging, I connect a PD (Power Delivery) capable cable to the USB-C port meant for PD. (The other USB-C Port on this hub is meant only for data.) Once connected, the hub will eventually become warm to the touch, but this hasn’t caused any problems so far. Video Performance - no problems in 1440p I can connect my 1440p 144hz monitor to this hub’s HDMI port and my Macbook Air has no problem outputting a refresh speed of 144hz, as well the lower refresh rates of 120hz and 60hz. (I do not have a 4k monitor, so I could not test that.) USB-A Ports - works flawlessly I’ve tried keyboards, USB Drives, and even gaming Mice. All of these devices work as expected when connected to the USB-A Ports. Ethernet - Excellent speed I've connect this hub using an Ethernet cable to Gigabit speed Internet. The speed is just as fast as other computers on the network, and there is no slowdown at all, even with most of the ports on the hub being used. Gaming Keyboards with USB-C connectors - some issues. Some peripherals such as keyboards with USB-C connectors may not work on the USB-C ports on this hub. I tried using a Glorious GMMK Mechanical Keyboard and it did not work with this hub’s USB-C ports. (Of course you could try to simply use a USB-C to USB-A adaptor and then connect via the other USB ports on the hub instead.) Extension Cable - Use a Thunderbolt 4 cable Although this is totally optional, I like to use a small, 6-inch USB-C Extension cable to allow this hub to have more slack away from my laptop when connected. To allow this to work, I had to use a Thunderbolt 4 extension cable. I've tried other cables such as a Thunderbolt 3 extension cable. However, some of the attached devices on the hub were not recognized. Only the the Thunderbolt 4 extension cable allowed all my attached devices to be recognized. Other devices I have successfully connected an external SSD via the USB-C data port on this hub. I also regularly use an external DAC using the USB-A ports connecting to an IFI HIP DAC. Both of these devices work perfectly with this hub. Data transfer speed is rated at 10Gbs, though I haven't actually confirmed that. It works well enough for my purposes of transferring text documents and the occasional batch of vacation photos to my external SSD. Conclusion This hub from Anker is rated at 10Gbs which is plenty for me. But if you regularly transfer large amounts of data (like for video editing), I would instead recommend a powered docking station such as those from CalDigit. But for me, this portable hub does everything I need, and for much less money.
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Reviewed in the United States on January 28, 2023
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Verified Purchase
SamCat
Houston, US
★★★★★ 5
Almost perfect, could use one more USB-C Gen 2 port and a metal case instead of plastic.
Never really had any problems with Anker gear, I've come to trust the brand name. This little hub is almost perfect for use with my 2019 MacBook Pro, but where Anker really dropped the ball is by not adding one more USB-C port. I mean, there's two, but if one is dedicated to power devices only that doesn't really leave much room for expansion by only giving you one extra, I mean they were thoughtful enough to give you two USB-A ports. I do like that the USB-C and two USB-A ports are version 3.2 Gen 2 rated for up to 10Gbps transfer speeds versus Gen 1 at 5Gbps. The plastic casing does get hot, not sure if aluminum metal would be any better, but it would feel nicer, plastic just feels cheap. Also, a dark case with dark letter printing doesn't work because you can't see the writing, should have used lighter letter coloring. Otherwise, solid performer. I'll keep it along with my other one because having two hubs with a laptop is convenient so I don't have to always haul a hub around from place to place. PROS: • 1 USB-C port version 3.2 Gen 2 rated up to 10Gbps. • 2 USB-A ports version 3.2 Gen 2 rated up to 10Gbps. • Also includes, HDMI, Ethernet, SD and micro SD card ports. CONS: • Plastic casing, gets hot. • Should have one more USB-C port. • Port description lettering is too dark, gets lost against dark case color, should have used white or silver lettering instead. • No audio port.
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Reviewed in the United States on May 7, 2024
M
Verified Purchase
Mares by the Bay
Los Angeles, US
★★★★★ 5
It WORKS! I'm Back at Work. Thx to Apple for support and Amazon for fast delivery
I am thrilled to report that the Anker USB C Hub with Ethernet fixed a dire problem that nailed me when I switched from my maybe-20 year old dying wired Apple Extended Keyboard to the Macally keyboard comparable (with USB-C connection). I have a 2023 MacBook Pro 14", a lovely workhorse, with 3 USB-C/Thunderbolt ports, a MagSafe power port and an HDMI port (with, it turned out, limited ability to handle UHD displays, so useless for my desk setup). It turned out my old Dockteck hub with ethernet didn't have thunderbolt capable USB-C ports, so my new MacAlly keyboard connected to that hub stopped working. On top of that, as I swapped with my Logi webcam, it also required a trickle of power the Dockteck hub didn't provide. As soon as I figured out what the issue was, I read up on several multiport adapters with ethernet, and it seemed that either I would be stuck purchasing WAY more than I needed, adding another bulky (annoying!) device on my desk surface and costing me close to $200. This seemed crazy, so I called Apple Store support. The only Apple Store multiport adapter was useless to me (and also $80) because, of all weird things, it had only ONE USB-C/Thunderbolt compatible port among 8--most ports were legacy. (Ugly too, just saying folks don't HAVE to make devices ugly!) The Apple Store rep, in one of those brilliant customer rep incidents, understood quickly the challenge, said Apple Store didn't have anything that would work for me, but SHE KNEW SOMEONE (ta-da! better than AI!) who would know and could recommend. Three minutes later she said this Anker device would work. I had it in hand by 6pm same day. So this is not just a rave for a solution that WORKS, but also a thank you to the great support from Apple to get me back to work fast. And Amazon for getting the item to me fast too!
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Reviewed in the United States on April 20, 2026
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Verified Purchase
Chris
Phoenix, US
★★★★★ 5
Great as long as you know its limitations; runs warm; monitor settings may need to be changed
I reluctantly gave up MagSafe and joined the USB-C future when my employer issued me a new 2019 16" MacBook Pro. Searching for a way to connect my various peripherals I settled on this hub as a reasonable way to connect a 4K display, pass power from the laptop charger (albeit not the full 96W; macOS reports 79W after hub losses—good enough most of the time), connect 1GigE, and provide a few spare USB ports and occasionally-used SD card slots. I've learned a few things: A port that looks like USB-C does not pass video unless it is a "Thunderbolt" port (look for the lightning bolt logo, apparently); connecting a USB-C-to-mini-DisplayPort adapter to the USB-C port on this hub did not allow my monitor to work. Lesson learned. The HDMI port did work, and did pass 4K@60Hz, but only after I adjusted my monitor settings. At first I was convinced either my HDMI cable or this hub were defective, because macOS would only allow me to select 4K@30Hz. I have an LG 4K display, and from reading forums, one must enable 60Hz in the on-screen display menu before the monitor will tell the computer it is capable of displaying 60Hz video. For my monitor, that meant changing "Ratio" in "Quick Settings" to "Original" (it defaulted to "Wide", with a separate configuration for each port), as well as turning on "HDMI ULTRA HD Deep Color" from "Picture" -> "Picture Adjust." After I changed those two settings, 60Hz was not available until I unplugged the HDMI cable from the hub and plugged it in again. After that I had buttery smooth 4K video at 60Hz. The hub works as advertised, at least for my configuration. The 1GigE port works well, and is equivalent to a direct USB-C to Ethernet adapter I tried. It does run warm to the touch as other reviewers have reported. That's not problematic, but I'd prefer it pass the missing 17W to the laptop rather than dissipate it as heat. Time will tell how well the hub holds up, but for now I'm happy. In summary: if you have a new Mac this hub will likely work for you, though you may need to adjust your monitor settings.
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Reviewed in the United States on September 1, 2020
A
Verified Purchase
Amazon Customer
Carnegie, US
★★★★★ 4
Older flash drives might not work.
Port labels are too faint to read easily and the PD out port isn't labelled (I suppose they thought it was obvious since it has a fixed cable). The USB ports are speedy except it won't recognize any of my several SanDisk Cruzer Glides. Others flash drives work okay. Works great as an iPhone USB C to TV HDMI converter.
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Reviewed in the United States on May 23, 2026

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